Customer reviews from frigidaire.com
Frigidaire - Gallery Series 30" Electric Cooktop - Black
Average customer rating
4.6
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
137
4 Stars
33
3 Stars
10
2 Stars
4
1 Star
4
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Frigidaire - Gallery Series 30" Electric Cooktop - Black
Customer Rating
3
Stove
on July 25, 2022
Posted by: Eric_3878
[This review was collected as part of a promotion.] It works as it should but does not get hot quickly, even the “quick boil” takes a while. Didn’t have this problem with other electric stoves or induction. And, the knobs on top of the actual cooktop make it hard to clean and keep clean. They have to be taken off every the there top is being cleaned. Very Annoying, would rather have one without the knobs on the cooktop.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 28, 2022
We regret to learn that you have not been pleased with the design of your new range. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
If you should have any questions or concerns in the future, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
If you should have any questions or concerns in the future, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks and Works Great
on July 20, 2022
Posted by: JackRL
[This review was collected as part of a promotion.] Our family brought this for my Mom's 90th birthday present as her old coil type stove top went bad. I installed it which easily fit in the existing space and the wiring was simple as the old wiring and electrical box had already been upgraded. It looks and works great. My mom is very happy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 20, 2022
Posted by: Bertha1
[This review was collected as part of a promotion.] Looks great, cooks great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Cooktop
on June 29, 2022
Posted by: KenRay52
[This review was collected as part of a promotion.] Our old cooktop had two burners that didn't work all the time and my wife was getting very frustrated with it. I purchased and installed this new Frigidaire cooktop FGEC3068UB and my wife has been very happy with it. It was easy to remove the old cooktop and install this one. So far it's been a winner!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks nice needs more dual burners
on June 28, 2022
Posted by: Flaschman
[This review was collected as part of a promotion.] We ordered online during the shortage. It came and looked nice. No real gasket under the cooktop. Concerned about spill creep underneath into the cabinetry. Would have appreciated more dual burners.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality and Ease of Use
on June 8, 2022
Posted by: dmoon22
[This review was collected as part of a promotion.] I chose this cooktop for two main reasons. The first for Frigidaire’s reputation for quality products and the second for the sleek look and ease of cleaning of a smooth cooktop. I haven’t been disappointed by either!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 10, 2022
Dmoon22, we appreciate you taking the time out to share your wonderful feedback with us!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thank you for being apart of the Frigidaire Family!
Kindly,
Ciara
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thank you for being apart of the Frigidaire Family!
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
5 burner cooktop
on June 6, 2022
Posted by: Ely54
[This review was collected as part of a promotion.] I like having 5 burners. The largest burner heats water quickly however it doesn't leave enough room for another skillet. Otherwise, works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cookin'
on April 27, 2022
Posted by: RickyNLori
[This review was collected as part of a promotion.] I am thoroughly enjoying my glass stovetop. I wish there was a better way to remove the stuck-on grease. Any suggestions? The cleaner trial u sent works okay, but im trying to avoid having to scrape it with a razor blade.
Written by a customer while visiting frigidaire.com