Customer Reviews for Frigidaire - Gallery Series 30" Electric Cooktop - Black
Customer Rating
5
Great Cooktop
on March 13, 2023
Posted by: Bru92
[This review was collected as part of a promotion.] I love this cooktop. It cooks evenly and cleanup is a breeze. One thing I would change is the spacing from large, middle burner's edges and the for medium/smaller burners sitting outside of it, should be more generous. This would allow large handled pans to be maneuvered more easily and safely. Overall, very happy with this purchase.
[This review was collected as part of a promotion.] Nice product but we had no idea how hard the black glass is to keep clean. You can use any product on the market to remove the grease and cooked-on items but the cooktop always looks streaked and hazy.
Response from frigidaire.comBy John, Online Outreach Specialist, February 27, 2023
Hi there, our valued customer. We appreciate you stopping by to share your feedback on your cooktop and bringing your concerns to our attention. To help make cleaning easier, we suggest that you use the recommended Frigidaire Glass and Ceramic Cooktop Cleaner to keep the finish in good condition. Our scratch-free, streak-free formula removes smudges, grease, burnt-on food, dirt, and oil while protecting and polishing to repel dust and dirt. Should you ever need any assistance or have any additional concerns, feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. Best regards, John.
[This review was collected as part of a promotion.] This stove top is by far one of the best. Lots of room between elements. Quick boil is great for pasta water. It a joy to cook again.
[This review was collected as part of a promotion.] Our new stovetop has been wonderful. We love the big burner and also the fact that it has five burners instead of four.
[This review was collected as part of a promotion.] The new electric cooktop looks great, works as expected and fulfills my needs. The install was simple and straight forward. The shallow depth fit my space perfectly.
[This review was collected as part of a promotion.] When you cook at home every day,you want to keep your cook top relatively clean,unfortunately this cook top is very hard to clean.The control knobs are inconveniently located and it is impossible to wash out the geese between them.Plus there are large marks after cleaning,that cannot be easily polished.If you are not worried about a dirty stove,then it is your item! Everything else is absolutely average,like any other cheep cook top
Response from frigidaire.comBy John, Online Outreach Specialist, February 20, 2023
Hi there, Cherkasov. We appreciate you sharing your feedback on your cooktop with us. We feel terrible that the product did not meet your expectations. It is suggested that you use the recommended Glass and Ceramic cooktop cleaner for the best result. Our scratch-free, streak-free formula removes smudges, grease, burnt-on food, dirt, and oil, while protecting and polishing to repel dust and dirt. We hope that we can better serve your needs in the future. Should you ever need any assistance or have any additional concerns, feel free to connect with us via Live Chat, Monday-Friday, 8:30 a.m.–8 p.m. EST. Best Regards, John.
[This review was collected as part of a promotion.] Very happy with our new cooktop. Fit in exisitng counter top perfectly and has performed well. Easy to use, and 5 heating elements accomodate a wide variety of pots and pans. Looks great, but glass surface streaks some when cleaned.
[This review was collected as part of a promotion.] The new cooktop arrived well packaged in its protective shipping box. Once we removed our old cooktop, I was able to connect the electrical supply to the new cooktop. It came with a three wire configuration (Black, Red, and Green) instead of the usual four wires I was expecting. The installation instructions did show how to connect the wires with this configuration. Once connected the cooktop fit easily into the existing counter top opening. I had no problem securing the unit into place with the supplied hardware. All five of the elements worked great, and the controls are conveniently located and easy to read and use. The cooktop sits flush with the counter top, and is easy to clean should something boil over. This unit does boil water a lot faster than our old raised element unit. The built in feature of "Hot Element" is a great safety addition to a cooktop, so you don't get burnt. I am glad this cooktop has that feature.