Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,257 Reviews)
Rating breakdown 7,257 reviews
5 Stars
5,647
4 Stars
861
3 Stars
250
2 Stars
159
1 Star
340
86%of customers recommend this product.
(
3,225 out of
3,737)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
2
Water temp to cold
on May 5, 2026
Posted by: Dave65
from Orange County CA
[This review was collected as part of a promotion.] I thought the water temperature was too low and as a result the coffee suffered. There is no way to increase the water temp.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 6, 2026
Thank you for your review! Nespresso machines are designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. Our Aeroccinos warm the milk however are designed to not exceed a certain heat level to avoid scorching.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great color and look.
on May 5, 2026
Posted by: Liz47
from Columbia South Carolina
[This review was collected as part of a promotion.] I bought this over 2 weeks ago. I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso lover for life
on May 5, 2026
Posted by: DarlingH
[This review was collected as part of a promotion.] Wow! Such an incredible addition to my everyday coffee. I start my day with a cup of Joe and this machine and the coffee options has made it so delightful. The coffee is smooth, the machine gives it texture, and the steaminess brings warmth to my soul. I’m so happy to be able to replace my instant coffee teapot with this incredible machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect for getting the perfect coffee
on May 6, 2026
Posted by: ElianysJ
If you are looking for a whole coffee experience then I recommend you to get this nespresso, very fancy design and the coffee is another level of deliciousness. I love that there is so many flavors and the natural foam it creates is my obsession. It’s a little pricey but I worths it, good coffee, not to much noise and very easy to use.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!!!
on May 6, 2026
Posted by: Sherrie
from CA
[This review was collected as part of a promotion.] I love this machine. We got a larger machine at the office, and I could not wait to get to work to have a cup of coffee. It is that much of a game changer. I finally decided to treat myself to my own machine and looked into a version that does not take up much counter space. This one was perfect and I was able to match it to my other appliances on the counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Next
on May 6, 2026
Posted by: KendraR
[This review was collected as part of a promotion.] I’m very excited to replace my old machine with this one! I love drinking coffee in the mornings, and this is a very convenient way to have a cup ready while I’m running through my morning routine. It basically comes assembled and isn’t difficult to operate. It’s simple to clean and is able to make different amounts of coffee. It does have a slimmer build and fits nicely on my kitchen counter. The tray part that holds the mug is sort of small but other than that this coffee maker is perfect.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious cup of coffee
on May 7, 2026
Posted by: MilleneA
The nespresso vertuo next has completely elevated my coffee game. I love how sleek it is taking up very little countertop space but without lowering its quality and capacity! I love the many options for vertuo capsules that have many flavors so that everyday I can enjoy a different cup of coffee. Unlike my last coffee maker, the nespresso makes coffee shop level coffee with the foamy cream on top and it can actually brew espresso too! The temperature of my coffee is always perfectly hot which is a nice wake up in the morning. It’s pretty straightforward to clean, it comes with its own built in cleaning mode which is helpful! Every few months I do have to descale it which is standard. This is huge !! I’m so happy I upgraded!
Written by a customer while visiting influenster.com
Customer Rating
3
Aesthetic but overrated
on May 7, 2026
Posted by: HollyD
[This review was collected as part of a promotion.] This is an overrated coffee maker. It’s aesthetic and has some interesting different functions to customize your drink, but otherwise we are working with a basic coffee machine. It does brew quickly and the coffee does come out great, but I feel like I could get the same thing for cheaper. One perk are the pods. They are delicious and super convenient and have me hooked; I can’t wait to try all the flavors. The unit heavy so it feels like quality but at the same times there’s a lot of plastic. One perk is it’s quiet. Overall unless you’re a coffee connoisseur, you can pass on this.
Response from influenster.comBy Nespresso USA, Customer Service, May 11, 2026
Thank you for your honest review, Holly. While external machine parts can have some plastic components, there is no BPA in Nespresso machines or capsules, nor direct contact with the water or coffee. Nespresso machines include at least a one-year warranty with purchase, so if you have any future concerns, please call us at 1-800-562-1465. We hope you enjoy future coffee moments with your Nespresso machine.
Written by a customer while visiting influenster.com