Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6 out of 5
4.6
(7,354 Reviews)
Open Ratings Snapshot
Rating breakdown 7,354 reviews
5 Stars
5,727
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product. 
(
3,251 out of 3,767
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5 out of 5
5
Delicious
on March 16, 2026
Posted by: MayraO
[This review was collected as part of a promotion.] I really loved this nespresso vertuo next, it so so easy to setup and use. I like that you can control it from the nespresso app. It fits a lot of water, so you don’t have to be refilling it often, and the coffee taste delicious.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I love everything about this. I recommend it a lot
on March 16, 2026
Posted by: SaimaN
[This review was collected as part of a promotion.] The noises are not to loud. There was no defects. There’s a lot of coffee in one pod. I like how it makes cold and hot coffee. I recommend this if you want fast results. The coffee tastes amazing. I love this product.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Stronger and better taste
on March 16, 2026
Posted by: IramS
[This review was collected as part of a promotion.] I have been enjoying learning and using my Nespresso Vertuo Next. It has definitely taken me a little bit of time to figure out how to use it since there’s no easy paper guide and everything is online. It’s still easily accessible due to the provided QR codes. It was easy to start on and very simple to clean. The machine is a bit loud but worth it because the espresso produce is foamy similar to commercial coffee machines. My coffee is stronger and tastes better as compared to my previous machine. There are plenty of flavor options in terms of the coffee pods but I do wish Nespresso has an option for using ground coffee without pod. I also wish the cup stand was a little bigger. Overall though I am satisfied with this product.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
High Quality Luxury Machine
on March 16, 2026
Posted by: SierraA
[This review was collected as part of a promotion.] High tech product with user friendly interface. It has a very modern sleek look. Its very self explanatory which makes it accessible for anyone to use with ease. I used it atleast a dozen times without any issues. It comes out hot and topped with foam everytime without fail. The pieces of the product feel strong durable. It has a very luxurious looked feel to it.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Loved it very much
on March 16, 2026
Posted by: MorishaP
[This review was collected as part of a promotion.] Setup is very easy. Easy to use and easy to clean. The best part is they send the various flavored coffee with it. Size is good and portable machine. It is not that heavy. My friend have this machine so I know how rich the coffee taste is. I absolutely love it. My husband is coffee coffee person. Thank you @Influenster and @nespresso and @nespressousa for sending this to me. Highly recommended. We loved it
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
So versatile! Love it!
on March 16, 2026
Posted by: TiffanyS
[This review was collected as part of a promotion.] I received this product complimentary in exchange for my honest review. This is a great machine. Easy set up and easy to use. There are so many options with this machine. Iced coffee, lattes, regular coffee, espresso it does it all in one machine. Slim profile so it doesn't take up too much counter space. Brewing is consistent and I love how the machine discards the previous pod. Coffee comes out perfect every time. It is a little noisier than others, but it's not a deal breaker at all. I highly recommend this product.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Holy Grail of Coffee Makers
on March 16, 2026
Posted by: NicoleC
[This review was collected as part of a promotion.] The holy grail of coffee makers! If I had purchased this myself, I would have picked all black because the white part shows dirt pretty easily. This machine is very user friendly - there is only ONE button. The pods are quite expensive and the machine is actually a bit loud when brewing. The quality of coffee though 👌 I LOVE the crema. Absolutely delicious. I like that there is versatility in pod sizes that correlate to the amount of coffee or espresso made. Overall totally worth it!
Response from Nespresso USABy Nespresso USACustomer ServiceMarch 18, 2026
Thank you for your lovely review! Customer satisfaction is our top priority and we are so glad to see that you're loving the Nespresso experience!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
i love it
on March 16, 2026
Posted by: MaiaA
[This review was collected as part of a promotion.] my dreams come true. it is amazing nespresso vertuo next thank you. It is very stylish and convenient appliance for everyday coffee lovers. It's modern compact design fits perfectly in any kitchen. the consistancy of the coffee is excellent every cup tastes the same, with a rich flaver and creamy on top. the noise level is quite low compared to many coffee machine so it doenot feel loud. the setup process is very simple and quick. you can start making coffee within minutes of opening the box. cleaning is also easy since the capsule container and drip tray can be removed and rinsed quickly. in terms of volume, the machine brews a good amount of coffee depending on the capsule type frop esspresso to large cups. Overall it is convenient and reliable coffee machine for everyday use.
Written by a customer while visiting Nespresso USA
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