Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
5,309
4 Stars
804
3 Stars
229
2 Stars
151
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Superior coffee but limited functional options
on March 22, 2026
Posted by: JeanL
[This review was collected as part of a promotion.] What I love about the Nespresso:
It makes a superior cup of coffee.
It heats up very quickly.
It has aluminum pods that are recyclable in my rural community, unlike the plastic pods.
The built in container that catches the pods so I can clean them to recycle at my convenience.
Less plastic (pods) being heated means a healthier cup of coffee.
The crema!! You don’t get that with other machines. I used to have to use a blender to get something similar - but that meant extra time, effort and more dirty dishes to wash.
It heats up very quickly.
It has aluminum pods that are recyclable in my rural community, unlike the plastic pods.
The built in container that catches the pods so I can clean them to recycle at my convenience.
Less plastic (pods) being heated means a healthier cup of coffee.
The crema!! You don’t get that with other machines. I used to have to use a blender to get something similar - but that meant extra time, effort and more dirty dishes to wash.
What I regret about the Nespresso:
The pods are quite expensive and my local grocers don’t have a big selection for the Vertuo.
It’s a little loud.
No function for getting just hot water to make tea. I have tea drinkers and want my one machine on the counter to be able to handle both.
No function to preselect a larger amount of water…like getting 10-12 ounces from a 7.7oz pod. I happen to prefer weaker, yet longer lasting coffee, so this is a drawback for me. I don’t want to have to microwave some water in my cup first to add the coffee on top of.
It’s a little loud.
No function for getting just hot water to make tea. I have tea drinkers and want my one machine on the counter to be able to handle both.
No function to preselect a larger amount of water…like getting 10-12 ounces from a 7.7oz pod. I happen to prefer weaker, yet longer lasting coffee, so this is a drawback for me. I don’t want to have to microwave some water in my cup first to add the coffee on top of.
As it stands, I currently have to have 2 machines sitting on the counter in order to accommodate all our needs. One will have to go.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to use
on March 22, 2026
Posted by: DrenaB
[This review was collected as part of a promotion.] The initial setup was straight forward, there is a QR Code that leads to YouTube tutorials on initial run through and making your coffee. I tried the decaf option and once I added creamer it was a bit cooler than I expected. If you like expresso, this is a great at home option. I like it creates the foam on top, is easy to use and if I'm working from home I can still enjoy an espresso coffee. It's also cheaper than going to Dunkin for one. My only complaint is it doesn't stay hot long.
Written by a customer while visiting influenster.com
Customer Rating
5
A great first espresso machine
on March 22, 2026
Posted by: JessicaA
[This review was collected as part of a promotion.] I just started drinking coffee recently, so I couldn’t believe Nespresso and Influenster chose to send me the Nespresso Vertuo Next complimentary for testing purposes. My first impression was how sleek the machine is. I got it in the color White, so it is white and black with silver metal accents and will fit perfectly with any kitchen decor or other appliances. It is deep but not wide, which is really helpful for storing on a counter. Most of the machine is made of plastic, which makes it smooth and easy to clean but I do wish it was stainless steel. It is pretty light weight at around 9 pounds, so I can move it easily. The water tank holds a lot of water which is nice because you don’t have to refill it often, but its not so big that the water gets stale. One of the coolest features is the machine collects the empty capsules at the end and stores them. I love not have to clean up or worry about the waste when I am in a hurry. This is a great machine for beginners because it does everything for you automatically. The instructions were easy to follow and the features all worked great like connecting to wifi. The Vertuo Next brews so quickly, literally within seconds, and has an energy saving mode too. Every drink I have made with this machine have been so rich and fresh. It takes like something made in a coffee shop compared to my home. At first I found closing and locking the machine difficult but I think it is just because I was a newbie. I have used this for several weeks now and can’t wait to try more capsule flavors and styles.
Written by a customer while visiting influenster.com
Customer Rating
5
Get addition!
on March 22, 2026
Posted by: VanessaP
[This review was collected as part of a promotion.] I actually really enjoy this machine. It’s small and compact yet has a fairly large water reservoir. I love that the machine reads the pod size for you, leaves your coffee frothy, and it’s the perfect temp. The versatility between espresso size to cup of coffee is awesome. Lots of options as far as coffee flavors, sizes, etc. the auto ditch of the pod also makes me happy!
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee machine
on March 22, 2026
Posted by: AM15
[This review was collected as part of a promotion.] Love this coffee machine! It brews the coffee super fast and I was able to make my iced latte in under 5 minutes! Size is perfect and lightweight. Color is perfect!
Written by a customer while visiting influenster.com
Customer Rating
5
Wow
on March 22, 2026
Posted by: KarlaC
[This review was collected as part of a promotion.] this coffee maker is the best thing that has happened to me in life. it is a delight. you get the sparkling coffee. the maximum flavor. it is a delight to enjoy your coffee like this. I love having it so much. my only complaint is the cost so high. an American comes out in a dollar. and I also did not like that the cups are not easy to get. you have to buy them online. it is sumanente vip the purchase. that is good or but. makes the purchase very difficult. and the costs very high
Written by a customer while visiting influenster.com
Customer Rating
4
Why so loud?
on March 22, 2026
Posted by: ArynM
[This review was collected as part of a promotion.] The machine itself is wonderful. You can program it to brew and there’s a Bluetooth compatibility. The way this thing brews coffee is just so good. So creamy and frothy it’s wild. However, I don’t understand why it is so loud. You can hear this thing from down the hall. And also the cost of the pods is really an offset. Other than that, happy with the durability and sleekness of the machine. It fits into little spaces quite nicely!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on March 23, 2026
Posted by: ZaiaE
[This review was collected as part of a promotion.] Very good durability functionality is outstanding temperature is nice and hot when drinking the beverage really easy maintenance and brewing is fresh smells so good!
Written by a customer while visiting influenster.com