Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,261 Reviews)
Rating breakdown 7,261 reviews
5 Stars
5,650
4 Stars
862
3 Stars
250
2 Stars
159
1 Star
340
86%of customers recommend this product.
(
3,227 out of
3,739)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Best tasting quicker brew I’ve ever had
on March 18, 2026
Posted by: MegC
[This review was collected as part of a promotion.] I would start my review by saying that if you are searching for the quality taste you would get from a coffee house or traditional espresso machine— this has what you’re looking for. I will also say there are both pros and cons to this machine. Overall, I have had good experiences with it. I did take one star off for 2 things I did not prefer. Those being the volume of the noise of the machine while brewing and the fact that this Nespresso version seems to be capsule exclusive. Meaning you have to use their coffee capsules. Now, if you have been using quicker type brew machines like me, but they’ve been lacking the superior quality taste you might get from your favorite coffee shop or a traditional espresso machine— then I would say this is worth it. I did not care for the louder noise of the machine while brewing. It makes a noticeable humming noise. If you’re making your beverage in a quiet house early in the morning and trying not to wake others, that may be something to consider. If that’s not a concern of yours, I would say it does make a great tasting beverage. I personally also liked the visual aspect of the nice looking crema on top of the drink. This version does offer a Bluetooth app connection. I did this and made an account. I have been using it, but I don’t see much more benefit to it than the fact that you can keep up with maintenance/machine care/machine updates, which is important. It does have a “recipe” section on the app. Which is a great concept— except it only has 2 pre-selected drink recipes, and I see no way to add more. I know it also brews 6 different sizes of beverages, which is nice. I will have to re-read the instruction manual again to make sure I’m not missing anything, however. Because there may be more features I am missing somehow. Overall, I do enjoy the quality taste of the beverages this makes. It gives me that boost I need. It is also pretty compact on the counter, which is a positive thing I would say. I would definitely recommend this if the taste of your beverages is a current concern of yours. The water tank and the used capsule bin are both detachable/removable and easy to clean also, which I like a lot. I did receive this for free in exchange for my honest review. In no way, shape or form does it alter my opinion.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use and totally worth it!
on March 18, 2026
Posted by: CeliaR
[This review was collected as part of a promotion.] Really love this coffee maker. Its easy to use. Pop in the coffee pod, press the button and done. Easy peasy. No complicated switches or combo buttons. Brews coffee quick, its is a little noisy but its ok. Produces hot steamy brews. The coffee pods are a little expensive but totally worth it. Easy care, daily wipe down keeps it clean.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
I love my machine
on March 18, 2026
Posted by: CharlotteW
[This review was collected as part of a promotion.] I love my espresso vertuo next. I have the dark grey color. I use it every morning. It to is easy to set up and the size is perfect. It’s is very durable and easy to use. I recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Get the voltesso pods
on March 18, 2026
Posted by: RosannaB
[This review was collected as part of a promotion.] This is my third nespresso machine. I love this product so much and I have a fancy espresso machine but still choose to use this for convenience. It’s sleek and tasty
Written by a customer while visiting influenster.com
Customer Rating
4
LOUD but works well
on March 18, 2026
Posted by: KaitieB
[This review was collected as part of a promotion.] The machine was fairly compact. It was easy to set up once I found the qr codes to the videos- the paper instructions were not very helpful. It is VERY LOUD while heating and brewing. It did work quickly and brewed a strong cup of coffee with a nice foam on top.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect espresso - small space
on March 18, 2026
Posted by: JenniferH
[This review was collected as part of a promotion.] We’re impressed! When we learned a Nespresso Vertuo Next was on its way to our home in exchange for testing, we were stoked! We’re coffee lovers, have a tiny kitchen & gave up our microwave long ago.
Here’s what we love about it:
1) Makes great espresso & coffee. It’s what they’re known for. Other pods can’t compare by miles!
2) It’s compact. When not in use, fits under counter space. Light & easy to pull out to use.
3) It’s efficient. Pop in the pod, lock the lid & press start. You’ll be enjoying your drink in less than 1 minute.
4) It’s cost effective. Machine itself is quite reasonable. Might seem pricy per serving, but how much do you pay at the coffee shop?
5) It’s flexible. Different sized pods & types available. After market protector products allow you to create your own, with mixed effectiveness.
6) If we are wanting an espresso or coffee drink on demand, it’s right there! No need for drip coffee, pour over, etc.
2) It’s compact. When not in use, fits under counter space. Light & easy to pull out to use.
3) It’s efficient. Pop in the pod, lock the lid & press start. You’ll be enjoying your drink in less than 1 minute.
4) It’s cost effective. Machine itself is quite reasonable. Might seem pricy per serving, but how much do you pay at the coffee shop?
5) It’s flexible. Different sized pods & types available. After market protector products allow you to create your own, with mixed effectiveness.
6) If we are wanting an espresso or coffee drink on demand, it’s right there! No need for drip coffee, pour over, etc.
Down sides (reaching)
1) It’s a bit loud
2) Older style pods offer more options for less $
3) Plastic coating under the metal used in pods. That’s not the machine itself, but the manufacturer who produced the machine makes them. Be aware is all.
4) we’re over caffeinated 😆
2) Older style pods offer more options for less $
3) Plastic coating under the metal used in pods. That’s not the machine itself, but the manufacturer who produced the machine makes them. Be aware is all.
4) we’re over caffeinated 😆
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Nice Nespresso machine
on March 18, 2026
Posted by: JustinC
[This review was collected as part of a promotion.] This is my first Nespresso machine, and I'm impressed by it. It's simple to use, stores empty pods, and has an adjustable tray for whichever size cup you use for your coffee or espresso. The machine has a modern design, too.
Written by a customer while visiting influenster.com
Customer Rating
4
One star away from perfection
on March 18, 2026
Posted by: DebbieK
[This review was collected as part of a promotion.] I have to admit that I am thoroughly enjoying this coffee that is for sure! The only reason I had to subtract a star from my review is because it is a little difficult to release the hatch to dispose of the pod.
The other thing that I think could possibly be improved is how loud it is wind brewing mainly whenever I get up super early and I’m trying to make a cup of coffee and not wake up the other people in the house lol !
But let me talk about what I love about this Nespresso ! Can we talk about the color? It is absolutely gorgeous. This is such a well-made product and it definitely feels like luxury lattes every time I brew one!
I am contemplating getting the milk frothing device now too ! because this Nespresso needs a companion !
Overall, this is a great product. I just feel like if those couple of things were changed then it would be perfection !
The other thing that I think could possibly be improved is how loud it is wind brewing mainly whenever I get up super early and I’m trying to make a cup of coffee and not wake up the other people in the house lol !
But let me talk about what I love about this Nespresso ! Can we talk about the color? It is absolutely gorgeous. This is such a well-made product and it definitely feels like luxury lattes every time I brew one!
I am contemplating getting the milk frothing device now too ! because this Nespresso needs a companion !
Overall, this is a great product. I just feel like if those couple of things were changed then it would be perfection !
(click to see the video)
Written by a customer while visiting influenster.com