Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,354 Reviews)
Rating breakdown 7,354 reviews
5 Stars
5,727
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,251 out of
3,767)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Didnt work right of the box
on January 9, 2022
Posted by: Shena
from Dayton, Ohio
I had to attempt to prime it 3 times before the 4 attempt worked to prime new machine. I was told to fill water tank with hot water for thw priming. Only about a half cup actually ran through so Im not aure this machine is functioning properly. So far has made 5 good cups of java. This machine is LOUD! OMG it is so loud!!! This was a free replacement and surprisingly I was given a 2 year warranty on this replacement!! My first machine stopped working at 1 year and 11 months and was under 2 year warranty. I am a USA customer.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, January 10, 2022
Thank you for your review, Shena. Nespresso USA offers a one-year warranty on all new Nespresso VertuoLine machines, and a six-month warranty for repairs in our centers. If you have any questions of concerns regarding your VertuoPlus machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Where to begin…what started
on January 9, 2022
Posted by: xonisha
Where to begin…what started as an excellent gift turned into a passion of mine that literally motivates me to wake up in the morning lol ha jk but not really. Super easy to use, lots of variety in pod flavors and sizes, and just basically the best part(s) of my day— I say part(s) because it’s rare that I have ONE Nespresso beverage a day. The frother is also great. I only drink non-dairy milks, but I think that the Aerrocino does a pretty good job of getting the milk nice and frothy. On the rare occasion that I make a drink for a dairy drinking heathen, I will say…the foam is EXCELLENT. Overall, if you’re looking to improve the overall quality of your life or at the very least develop a new quarantine hobby, this is a great avenue to walk down.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee shop at home
on January 7, 2022
Posted by: Samantha71601
from MN
I bought this Christmas Eve. Came a week later. Tracking said it was stuck in Florida until it was delivered and I live in Minnesota. But I love it. Going to order come coffee syrups and such
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Hands down the best
on January 6, 2022
Posted by: Anonymous
Hands down the best at home coffee and espresso maker! This machine brews the tastiest and smoothest coffee and espresso - Nespresso has so many different pod options to choose from. Well worth the price!
Written by a customer while visiting influenster.com
Customer Rating
4
Great Coffee, a little loud
on January 6, 2022
Posted by: JackieB
We had to replace our machine so we bought the same one. It ended up looking a little different. It makes great coffee, our only issue is that it’s much louder than our previous machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best gift to myself
on January 6, 2022
Posted by: nespressyourself
from New York, NY
- There is a wonderful variety of pods.
- You can make an espresso or full sized cup of coffee.
- The crema is excellent and it's super easy to use.
- I love how sleek and sexy it looks on my counter space (it doesn't take up much)
If you're looking to purchase this machine I highly recommend! The self lifting head, the design of the pod disposal and water tank make this machine extremely functional, well designed and chic.
- You can make an espresso or full sized cup of coffee.
- The crema is excellent and it's super easy to use.
- I love how sleek and sexy it looks on my counter space (it doesn't take up much)
If you're looking to purchase this machine I highly recommend! The self lifting head, the design of the pod disposal and water tank make this machine extremely functional, well designed and chic.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love the perfect
on January 4, 2022
Posted by: laurav350
I love the perfect match that this two are, you can have your black coffee or coffee with milk, could be hot or iced! It’s perfect
Written by a customer while visiting influenster.com
Customer Rating
5
I’ve had my Nespresso
on January 2, 2022
Posted by: mckenzieb19
I’ve had my Nespresso machine for 2 months now and I can’t get enough of it! It is so easy and convenient to use. There’s a huge variety of pods to choose from on their website. I add milk and vanilla flavoring to the frother and it takes my coffee to the next level. I’ve stopped going out to get coffee because Nespresso coffee tastes so much better!
Written by a customer while visiting influenster.com