Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(6,729 Reviews)
Rating breakdown 6,729 reviews
5 Stars
5,237
4 Stars
780
3 Stars
227
2 Stars
149
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
2
Just okay
on March 20, 2026
Posted by: Blazergirl503
from Portland, OR
[This review was collected as part of a promotion.] Nothing too special, still puts out grounds but I don’t want to exchange it again. Love the gold detailing though
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 21, 2026
Thank you for your review of the Vertuo Next. We're sorry you're disappointed with the quality of your coffee. We'd like you to enjoy a gratifying experience and hope you'll allow us the opportunity to regain your confidence. Please call 800.562.1465 and a Machine Expert will be happy to assist you.
Written by a customer while visiting Nespresso USA
