Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.5
(6,572 Reviews)
Rating breakdown 6,572 reviews
5 Stars
5,115
4 Stars
755
3 Stars
220
2 Stars
147
1 Star
335
86%of customers recommend this product.
(
3,164 out of
3,664)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Café style drink at home
on March 9, 2026
Posted by: RocecilR
[This review was collected as part of a promotion.] It’s incredibly easy to use just insert a capsule and press one bottom and in seconds you have a rich, flavorful cup of coffee or espresso. The machine heats up quickly like 20 seconds which is perfect for busy mornings.
The vertió system spins the capsule during brewing to create a smooth, full bodied coffee with a nice leyer of cream on top, like cafe style drinks at home. The design is sleek and modern.
Written by a customer while visiting influenster.com
Customer Rating
5
Everyday use
on March 9, 2026
Posted by: SheilaO
[This review was collected as part of a promotion.] I love it! It is easy to use and tastes delicious. I use it everyday , I pop the pod in and let the machine do its thing. I use the self cleaning once a week to get rid of all the coffee residue. The coffee heats up nicely!
Written by a customer while visiting influenster.com
Customer Rating
5
I like it for my kitchen!!🩷
on March 9, 2026
Posted by: OlgaV
[This review was collected as part of a promotion.] I really like the Nespresso brand!
That coffee machine looks very stylish with grey color design and modern design for the kitchen, clean and beautiful! The setup was very easy , I connected everything quickly and was able to make coffee right away. Assembly is simple and straightforward too. The coffee tastes great and very aromatic, with a nice crema on top. I also like that it has different features for making coffee sizes.
That coffee machine looks very stylish with grey color design and modern design for the kitchen, clean and beautiful! The setup was very easy , I connected everything quickly and was able to make coffee right away. Assembly is simple and straightforward too. The coffee tastes great and very aromatic, with a nice crema on top. I also like that it has different features for making coffee sizes.
Written by a customer while visiting influenster.com
Customer Rating
3
Incredibly loud
on March 9, 2026
Posted by: ChadB
[This review was collected as part of a promotion.] This unit is excessively loud. If you think you're going to wake up early, make yourself an espresso, and NOT wake up your household, you are sorely mistaken.
The coffee produced does taste good. My wife has much more refined taste than I do when it comes to coffee, and she has enjoyed the pods. Melozio was her favorite so far.
I don't like the automatic pod disposal system. When you re-open the machine, the used pod is pushed back into a compartment inside the machine. Coffee grounds are wet, however, and easily susceptible to quickly growing mold. I'm going to have to empty it out daily anyway, so why have the pod shoved into a compartment where I might forget about it?
It wasn't my favorite espresso/coffee maker. Nespresso generally makes great products (for example, we had a Nespresso milk frother for years that is incredible), but this missed the mark. It is also really off-putting how pushy the instructions/pamphlets are with QR codes and trying to get me to connect my phone to the machine.
The QR code is the first thing in your face when you open the manual (and you aren't even given the full manual: that requires the QR code). I can't put the pod in with an app. I have to physically walk up to the machine anyway, so I don't see any good reason I need to connect my phone to a coffee machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Latte’s
on March 9, 2026
Posted by: YahairaR
[This review was collected as part of a promotion.] This coffee machine is an easy setup. Once you add water to the container on the back of the machine, it’s ready for a coffee pod to be added to make the coffee. The pods appear to have a code on them that let the machine know how many ounces to dispense. Nespresso offers an array of flavors and roasts of coffee and espresso’s. With the push of a button, the coffee quickly dispenses. The clean up is relatively easy because the pod can easily be dispensed right after brewing a cup. I’m an iced latte person, and the espresso I brewed with my Nespresso was delicious! My favorite is the Chiaro pods, they offer a strong roast.
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso Virtuo Next
on March 9, 2026
Posted by: ChristinaS
[This review was collected as part of a promotion.] I really like the Nespresso Virtuo Next. It is very compact and doesn’t take up a lot of counter space. It has a 37 px water tank. It also has storage space for 6-10 espresso capsules. It makes a variety of coffee sizes from as small as 5 oz to as large as a travel mug up to 18 oz. It is a smart device and works on Bluetooth and WiFi. It’s made out of 99% recycled material. It also heats up fast and has a 2 minute automatic shut off. I would definitely recommend this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes very good coffee
on March 9, 2026
Posted by: SamanthaD
[This review was collected as part of a promotion.] I will say this is priced very steeply. It’s very noise compared to my keireg I have. I have used it now a handful of times and will be donating. It’s just not for me.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on March 10, 2026
Posted by: ChelseaJ
[This review was collected as part of a promotion.] This product is AWESOME! I appreciate the ease of making espresso at home. It is quick, easy to manage, and tastes good! So happy to have received this for review
Written by a customer while visiting influenster.com