Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Why did I wait to buy this?
on August 14, 2022
Posted by: Michelle
from Missoula
[This review was collected as part of a promotion.] Why didn’t I buy this earlier? Awesome cup of coffee,
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
What a disappointment
on August 14, 2022
Posted by: Bailey S
from Texas
I got this machine a bit over a year ago and just like that it stopped working. I have tried everything I can to reset and make it work and nothing. Just overall a bad experience pods are on the high price and not as much quality on flavors as other brands and the machine it self is expensive
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , August 15, 2022
Hi Bailey. Thank you for your review. We are dismayed to learn the VertuoPlus does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
First Time Nespresso Owner - Love It!
on August 13, 2022
Posted by: emsi18
from Columbia, SC
[This review was collected as part of a promotion.] I was super hesitant to switch from a regular coffee pot to a single-serve one, but I’m really glad I did! I looked at Keurig models, but it seemed that every review said to go with Nespresso instead. I bought the VertuoPlus and love it! Set up and cleaning are very simple, it’s aesthetically pleasing, and the espresso and coffee is far superior to past Keurig cups that I’ve had!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent
on August 13, 2022
Posted by: Ash
from Portland
[This review was collected as part of a promotion.] I have been putting off getting a Nespresso for years and I wish I had done it sooner. It hands down makes the best coffee ever.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love
on August 13, 2022
Posted by: Hhhhhh
from Los Angeles, CA
[This review was collected as part of a promotion.] Leaks sometimes, otherwise good. Makes my day. !!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
No more expensive lattes!
on August 13, 2022
Posted by: Halle
from Missouri
[This review was collected as part of a promotion.] This has been one of my favorite purchases. I look forward to making my coffee every morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Review for Machine
on August 13, 2022
Posted by: Anonymous
from Dallas, Texas
[This review was collected as part of a promotion.] I bought this machine for my boyfriends birthday and I honestly love it. He works in health care and is always up and out early in the mornings, so I figured it was a good gift. However, the only drawback is the amount of noise it makes. Overall, I love this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Everything I hoped!
on August 13, 2022
Posted by: Claire
from Pennsylvania
[This review was collected as part of a promotion.] I love my Nespresso. It came with easy instructions, and it is easy to make iced drinks, which is what I was hoping for.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA