Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,263 Reviews)
Rating breakdown 7,263 reviews
5 Stars
5,651
4 Stars
863
3 Stars
250
2 Stars
159
1 Star
340
86%of customers recommend this product.
(
3,228 out of
3,740)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Gourmet coffee brewer that impresses
on February 24, 2026
Posted by: DelaneyF
[This review was collected as part of a promotion.] I am so happy I was able to test the Vertuo Next. As an avid coffee drinker, this product delivers smooth and delicious coffee. The brewing process is simple, just add water to the tank and a pod to the top and the machine will do the rest! You don’t need to select a size or anything.. the machine will sense the pod and know the correct brew. I tested it out with a coffee pod (7.7 oz) and used a measuring cup to see if I was getting an accurate amount with no work and tada! I am very pleased with the product output. However, before my successful brewing, and right after I set it up, I went to read the manual and there are really no details on how the machine works. I had to google it to make sure it was as simple as I thought it was. For example, when using, you have to turn it on and then when you first hit the brew button there is like a 10-20sec warm up time and then you have to hit it again for it to actually brew. I wish there was a simple like 5 step guide included that just clarifies that. I saw online there is an app you can connect to the machine too to figure out when/how to clean it, which is great because again, the manual I got in the box was limited on details. Overall though, I am super happy with this machine and I hope it continues to hold up! More great coffee from home ahead!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy, compact coffee maker that delivers great cof
on February 24, 2026
Posted by: DoraZ
[This review was collected as part of a promotion.] I’ve been really enjoying this machine. It’s compact and clean and looks super modern in my kitchen. Brewing is super easy, just put the pod and push it. Every time it gives heavy crème which is so good. Maintenance is very easy and I use it everyday now.
Written by a customer while visiting influenster.com
Customer Rating
3
Okay machine
on February 24, 2026
Posted by: LinhdanN
[This review was collected as part of a promotion.] The setting is super easy. It feels sturdy and heavy. The drink is just okay, it has way too much foam instead of crema and the taste depends on what pod you use. I had the double shot and it taste like starbucks coffee, and my friend got the latte and it’s meh.
Response from influenster.comBy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
Hooked on this coffee maker and coffee taste
on February 24, 2026
Posted by: VictoriaR
[This review was collected as part of a promotion.] I absolutely love this machine. Aside from being sleek and a small size which is perfect for the countertop it also runs quiet. The coffee tastes so much better than the Ninja coffee maker I have. The pods get automatically tossed into a small bin so you don’t have to take each pod out anytime. The setup is super quick and easy. Absolutely love the taste of this coffee. There are also so many different pods to choose from.
Written by a customer while visiting influenster.com
Customer Rating
5
My go to coffee maker for life
on February 24, 2026
Posted by: HriduS
[This review was collected as part of a promotion.] This has been by far the most amazing coffee machine that I’ve used in my life. It’s very sleek and lightweight. Looks very aesthetically pleasing. The creaminess with which espresso got dispensed was amazing. It is super quiet. The temperature of espresso was perfect too which felt really good.
It’s a total value for money and I’m going to use it everyday
It’s a total value for money and I’m going to use it everyday
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee shop at home!
on February 24, 2026
Posted by: JessS
[This review was collected as part of a promotion.] I’m absolutely loving my Vertuo Next Nespresso Coffee Machine. I’m thankful it came with some sample coffee pods as well. I did have to buy some left strong flavor pods in that department, play around with the settings for a few days, but once you download the app and get the hang of it, it is quite easy to work! It looks beautiful on your counter top and looks luxurious. It can be quite loud and I’d think that might be the only downfall. Other wise this makes coffee shop grade coffee/expresso/latte or anything you’d like right at home!
Written by a customer while visiting influenster.com
Customer Rating
5
Best expresso machine
on February 25, 2026
Posted by: YanisleydiR
Love the features of this nespresso machine the cleaning is so easy and the capacity it has is perfect for my family size the speed is amazing and pretty much everything else is great
Written by a customer while visiting influenster.com
Customer Rating
5
Vertuo Next
on February 25, 2026
Posted by: AnnaZ
[This review was collected as part of a promotion.] I’ve never owned a coffee machine that’s so easy to use. All I have to do it to put a pod inside, close the lid and pour myself a shot of espresso. I was sent a variety of pods that I’m very excited to try with this machine. I also love that there’s a decaf option. Machine is amazing! It has drip tray (sorry forgot to install it on some of the photos), built in bucket for disposing the pods and a water container. Design of the machine fits well into my kitchen. Great product! Highly recommend !
Written by a customer while visiting influenster.com