Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,263 Reviews)
Rating breakdown 7,263 reviews
5 Stars
5,651
4 Stars
863
3 Stars
250
2 Stars
159
1 Star
340
86%of customers recommend this product.
(
3,228 out of
3,740)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Good Coffee Machine
on February 23, 2026
Posted by: AbbeyG
[This review was collected as part of a promotion.] This is a good coffee machine. With first impressions, the look of the machine is nice. It's medium size, so I had no issues with transporting it around my kitchen. The paper instructions for the set up were confusing, but thankfully the manual came with a QR code that sent me to video instructions, which was super helpful. One thing that I don't like about this coffee machine is that you have to be a bit forceful with locking and unlocking. I feel like I'm going to break it when I have to do that, but it seems sturdy. The making of the coffee is super easy. You just load your Nespresso pod, lock it in place, and press the button to start. It was great that this machine came with a starter pack of Nespresso pods, so I greatly appreciated that too. Overall, I had a very good experience. I give this product 4/5 stars.
Written by a customer while visiting influenster.com
Customer Rating
1
Cup size matters
on February 23, 2026
Posted by: DeeB
[This review was collected as part of a promotion.] I received this product as an incentive for my honest review. I absolutely love coffee but had to give a 1 star rating. Very difficult to use, coffee was warm not hot, couldn't even use my coffee to go cup (too big for this machine). One concept I did like was the way the pods were disposed after brewing. I received the Grey and black, it is very stylish.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee snob approved
on February 23, 2026
Posted by: CassandraS
[This review was collected as part of a promotion.] I will admit-i am a coffee snob. I don’t like instant coffee. I can taste when they burn coffee or over brew it. I like my espresso and cappuccino and think the best coffee is black so you can taste the flavor. I don’t like machines because it gives up the quality of coffee at the cost of convenience. HOWEVER, the nespresso machines have always been the exceptions. First, the design is so nice and elegant, it’s great for any space. Probably best for apartments and people that aren’t making 8 cups of coffee a day. The tank for water is smaller. The front allows you to adjust for when you need to brew espresso, double or single shot vs a cup of coffee or latte. The pods aren’t the plastic, but made of aluminum and when disposing, it’s so easy and mess free. They dispense into a hidden compartment and the compartment is super easy to empty. I only wish the tray was metal like the other designs but i am sure i will be able to find a metal one. Best part, it brews perfectly. I never feel like they burn the coffee or over brew like other popular brands.
Written by a customer while visiting influenster.com
Customer Rating
4
Sleek design!
on February 23, 2026
Posted by: JenniferL
[This review was collected as part of a promotion.] I love that this coffee maker is simple and easy to use but brews high quality drinks. It has a sleek, space saving design that fits well on a countertop and looks good too! My only hangup with this product is that the pods are very pricey.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on February 24, 2026
Posted by: AyehH
[This review was collected as part of a promotion.] I received this nespresso machine and I absolutely love it. Its compact, easy to use, and makes such smooth, rich coffee with a beautiful crema on top. It heats up fast, which is perfect for busy mornings, and it honestly feels like a little coffee shop at home. I have been using it all day and I highly recommend. Worth all money. Makes great coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
GIVING ME LIFE
on February 24, 2026
Posted by: SaraD
[This review was collected as part of a promotion.] So I received this PR box from Influenster to review and omg I’m OBSESSED! I have been stopping to get coffee every day for years and have built up such a high caffeine tolerance that I can drink straight espresso and this fancy machine has given me LIFE! I’m no longer late to work and I have my fancy little cup of coffee. My only complaint is that it’s difficult to find refills other than Starbucks brand unless you order it online
Written by a customer while visiting influenster.com
Customer Rating
5
Must try!
on February 24, 2026
Posted by: AlesiaE
[This review was collected as part of a promotion.] I absolutely love the nepresso vertuo. It’s not bulky, perfect for someone that likes more minimalist vibes. The machine is easy to use, heats up quickly, and the variety of sizes makes it perfect to have exactly how much you want.
Written by a customer while visiting influenster.com
Customer Rating
5
Works great!
on February 24, 2026
Posted by: EricaM
[This review was collected as part of a promotion.] What a fun item! The operation is easy to use and it has your coffee nice and hot! I love how cute the item is and so excited for the many different flavors I get to try! Love the power and light weight machine!
Written by a customer while visiting influenster.com