Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,263 Reviews)
Rating breakdown 7,263 reviews
5 Stars
5,651
4 Stars
863
3 Stars
250
2 Stars
159
1 Star
340
86%of customers recommend this product.
(
3,228 out of
3,740)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Cafe quality at home without the coffee shop price
on February 23, 2026
Posted by: ErikaA
[This review was collected as part of a promotion.] This is the first time I have ever used a Nespresso machine. I’ve been using it for a while now b and honestly, I get the hype. It makes coffee shop quality coffee, without having to leave the house, or having to pay the coffee shop price tag. The biggest win for me is how easy and effortless it is. Just pop in a pod, press one button, and it does its thing to make the perfect amount for the pod I used. The crema on top makes it feel way fancier than it has the right to be for something that took under a minute to make. I love that it makes different cup sizes. Some days I want a full mug, other days I just want a quick caffeine hit. The coffee itself is smooth and strong without being bitter. It actually tastes like real coffee, not watered down drip coffee. The pods are pricier than if you’re used to buying k cups, but compared if you were to buy a cappuccino or a latte from a coffee shop, it’s a fraction of the price. Plus, the quality of coffee this ma chine uses is better than k cups. This Nespresso Virtuo machine looks so sleek in the counter and doesn’t take up a ton of space, which is a huge bonus if your kitchen is small like mine. Overall, if you want low effort, consistently good, coffee shop quality drinks, the Nespresso Virtuo machine is 100% worth it. It makes mornings slightly more put together- even when I’m not.
Written by a customer while visiting influenster.com
Customer Rating
3
Loud and take 2 minutes to brew a 8oz coffee
on February 23, 2026
Posted by: BeckyH
[This review was collected as part of a promotion.] Im not a fan of the nepresso Vertuo next. The water tank is small. Its extremely loud and take about 2 minutes to brew an 8 Oz cup of coffee. The tray is small so it may not fit some coffee cups. You will not be able to use tall travel mugs. You can not use it to get hot water or less you run a cleaning cycle that takes 7 minutes and its more water then you need for a cup of hot water. The cord hangs out no way to hide it. Nepresso does have an app that connects by Bluetooth or wifi. You can control heating temps, maintenance, troubleshooting and software updates. Not for brewing remotely.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Must buy
on February 23, 2026
Posted by: MollyZ
[This review was collected as part of a promotion.] Favorite new machine for my morning caffeine. This machine is quick to heat up, makes minimal noise where it didn’t wake up my sleeping husband like my old machine used to. It’s a heavy and high quality machine that isn’t flimsy and can withstand some bumps from cabinets. I have loved trying the different flavors of pods and thoroughly enjoy how all of my coffees have tasted.
Written by a customer while visiting influenster.com
Customer Rating
5
BEST COOFFE!!!
on February 23, 2026
Posted by: AsiaD
This is currently my obsession. I’m typically a tea drinker — this has turned me into a coffee/expresso gal. This makes the tastiest , easiest coffee. The machine sound a little loud at first but honestly , no louder than your typical expresso machine! You can use many different size and flavor pods. Very versatile machine.
Written by a customer while visiting influenster.com
Customer Rating
4
Love this
on February 23, 2026
Posted by: SherrieM
[This review was collected as part of a promotion.] Thanks to Influenster for gifting me this for my honest opinion. This Nespresso Vertuo Next was easy to set up. It’s lightweight. Looks nice sitting on my countertop. This Nespresso is pretty quick, comes out extremely hot. The only issue is the lock. It’s pretty hard to lock it. If you want a fast Espresso machine, this is for you.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Café-Quality Coffee at Home
on February 23, 2026
Posted by: BarbB
[This review was collected as part of a promotion.] I recently got the Nespresso vertuo Next , and honestly, it has completely upgraded my coffee routine. First of all, the design is sleek and modern . It looks nice sitting on my table, it’s easy to set up and use, you just pop in a capsule and it does the rest. It tastes so smooth and rich and way better than a regular coffee, the flavor varieties is also impressive. I also like storing the capsules in a glass jar , overall I’m happy with this, if you want a quick, delicious cup of coffee without hassle, This is the best
Written by a customer while visiting influenster.com
Customer Rating
5
A great addition
on February 23, 2026
Posted by: MadelineT
[This review was collected as part of a promotion.] I have never had a Nespresso machine. First of all, the quality of the coffee that this machine makes is absolutely phenomenal for an at home system. It was easy to set up. There are several tutorials and instruction videos online. The app set up did take a little long and I’m still not 100% sure if it’s necessary or not. The pods are much more expensive than keurig pods, but again, the quality of the coffee and the variety of drinks that can be made with this machine is phenomenal. It’s a sleek machine that looks good in a kitchen space. There’s an option online to order a bag to recycle the pods, which is very nice. I overall am really enjoying this machine. I’ve already bought a few more sleeves of pods to try out. I would recommend this for anyone who enjoys coffee but doesn’t want the hassle of having an espresso machine at home.
Written by a customer while visiting influenster.com
Customer Rating
3
Bitter foamy coffee. Didnt love it
on February 23, 2026
Posted by: ElanaK
[This review was collected as part of a promotion.] I was not familiar with this coffee maker before receiving it and I didn’t know the coffee was going to come out foamy. I at first thought it was soap from cleaning the water reservoir. The coffee was very bitter and it was weird mixing in sugar and milk into the foamy coffee. The foam remained even after mixing though. Also I am not sure if it’s expensive to keep getting new pods for the coffee. I will probably give this away and just stick with using my keurig. I will try it again a couple more times to see if I change my mind. I got this free to test and review.
Response from influenster.comBy Chloe H., Customer Service, February 24, 2026
Thank you for your review, Elana. We're sorry you did not enjoy this machine. All machines come with a one-year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com