Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
2
A letdown compared to original
on September 10, 2022
Posted by: richardsf
from Santa Fe NM
We have a pixie original machine, which I adore. Purchased this for a pied-a-terre we maintain in another city thinking that it would be convenient to have the "full cup option." Unfortunately, I find the full cup options (both Nespresso and Starbucks) to be almost undrinkable, thin and metallic. The smaller espresso options are not awful, but don't have the same richness of the oringinals, especially disappointing given that the cartridges are significantly more expensive. If we need another machine will definitely go back to the original version.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple yet elegant machine, great coffee
on September 10, 2022
Posted by: CYV
from Westwood, MA
[This review was collected as part of a promotion.] We have a bean to cup machines for 4 years now, with recent kitchen reno, we were looking for something more compact, yet still can make delicious coffee. The Nespresso fits all of our criteria.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on September 10, 2022
Posted by: Lauren
from Boston
[This review was collected as part of a promotion.] I bought this a few weeks ago and every cup tastes like i just bought it from a coffee shop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Water leaking out of tank but otherwise good
on September 10, 2022
Posted by: I like coffee
[This review was collected as part of a promotion.] Water was leaking out of the bottom of the tank, it looks like the seal/valve isn't holding. I twisted the tank a bit and it seems to be holding up, but concerning to have a puddle of water on my countertop the first week or so of use.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, September 12, 2022
Thank you for your review. We understand your frustration regarding the leaking VertuoPlus machine, and we would like to offer our assistance. Please contact Nespresso at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine
on September 10, 2022
Posted by: Applez
[This review was collected as part of a promotion.] The machine is so fancy with the electric opening and sleek design. Love the coffee as well!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome!
on September 10, 2022
Posted by: goose415
from Honolulu, HI
[This review was collected as part of a promotion.] I love my Nespresso, it makes the perfect cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I LOVE MY NESPRESSO Vertuo machine
on September 10, 2022
Posted by: Sebastian
from East Boston, MA
[This review was collected as part of a promotion.] Oh my god I got this machine just before I moved apartments, made it that much more tolerable. As an ex- Starbucks barista, this machine is better than I had hoped! Recommend 15/10!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Upgrade from K-Cup
on September 10, 2022
Posted by: Harry
[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy as it's a great upgrade from my k-cup machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA