Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6 out of 5
4.6
(7,266 Reviews)
Open Ratings Snapshot
Rating breakdown 7,266 reviews
5 Stars
5,652
4 Stars
864
3 Stars
250
2 Stars
159
1 Star
341
86%of customers recommend this product. 
(
3,228 out of 3,741
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5 out of 5
5
Nespresso
on February 16, 2026
Posted by: ErinE
[This review was collected as part of a promotion.] Thank you, @influenster , for my Nespresso Vertuo machine! It's a nice change from my usual cup of black coffee. The machine is super easy to set up and is pretty intuitive. The app has lots of video tutorials on use and maintenance of the machine. It came with lots of different options of espresso pods as well.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Smooth function
on February 16, 2026
Posted by: BriannaE
[This review was collected as part of a promotion.] Verturo next is sleek, lightweight, brews hot espresso fast, smooth function, modern design, great temp control overall. I really love this product and have been using it every morning.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Perfect cup of coffee
on February 16, 2026
Posted by: MildredT
[This review was collected as part of a promotion.] Nespresso Verto coffee maker have become a staple in my morning routine. I use it everyday without any problems just pick the coffee flavor you want for that day fill the well with water and wait for it to heat up. The setup is so quick and easy and the coffee is perfection.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great stylish Coffee/Espresso Maker
on February 16, 2026
Posted by: AmyD
[This review was collected as part of a promotion.] This coffee/espresso maker is so stylish. Looks beautiful in my kitchen. Very easy to use, I downloaded the app and it helped me run the initial rinse cycle. It doesn’t take up much space in my counter, it’s very slim. I like that the pods are metal instead of plastic. The coffee has been delicious and the espresso has good crema!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Perfect shot every time !
on February 16, 2026
Posted by: CynthiaA
[This review was collected as part of a promotion.] I love it! It’s super easy to use and it’s quick, it’s perfect for a person like myself that has a cup of coffee everyday, the shot of espresso isn’t to hot that it melts all the ice, it does froth up a little at the end but it’s fine. Super simple, I just have to pick a pod place it in the machine and in seconds it’s ready to go, it’s definitely worth buying
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Thank you next
on February 16, 2026
Posted by: SammT
[This review was collected as part of a promotion.] I do love this machine. However there are a few things I don’t like about it. It is a rather loud machine compared to others I have. Another thing I’m finding is I can’t use a normal size mug in the mug holder because when it is vibrating to make the coffee it slides the mug off. If all love to have more room for the coffee to drip into the mug and be able to have room to put this in a travel thermos. Overall the coffee taste is extremely smooth and I do love the taste I just wish more room was given to dispense the coffee.
Response from influenster.comBy Chloe H.Customer ServiceFebruary 17, 2026
Thank you for your review, Sam. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Coffee very strong
on February 16, 2026
Posted by: StaceyB
[This review was collected as part of a promotion.] I’m not quite sure I like this machine. It’s pretty loud when it starts brewing. My husband finds it too complicated to use. The pods are very expensive. The water reservoir is not very big. I’m not a huge coffee drinker but I do drink it but this was way too strong for my taste. It was ok to set up. You have to download the app which I don’t like to work a coffee machine.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Loved this machine
on February 16, 2026
Posted by: SarahT
[This review was collected as part of a promotion.] Beautiful but in coffee form! This nespresso machine truly exceeded my expectations as a coffee fanatic. The machine truly delivers that foam and creamy espresso coffee like a traditional one. We loved the unique design and extra secure lock feature for pod to stay in place! The machine itself is not so heavy! But it def has all the weight (where to the pod goes) this is just to say the machine is so flexible to go with you to an office! The noise is medium. There is some sound to it because it is extracting coffee. But nothing to extreme! When the water is heating up however the noise is extremely minimal! So coffee in about 30 seconds is worth it in my opinion! I truly found the durability standard 10/10 coffee taste 10/10 heating mode(how how coffee comes out) 10/10
Written by a customer while visiting influenster.com
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