Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,358 Reviews)
Rating breakdown 7,358 reviews
5 Stars
5,730
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,254 out of
3,770)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Great coffee!
on October 12, 2022
Posted by: Drea
from Anaheim, CA
[This review was collected as part of a promotion.] I really love this brand. My aunt introduced me to this coffee and I truly love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Disappointed
on October 12, 2022
Posted by: Ksea
from Syracuse, New York
Worked great for one and a half months. Now it goes from a green light flashes red twice back to green. I have di scaled it twice set it back to factory and used it once since then now it’s right back green to red back to green very disappointed because my old one worked for years
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, October 13, 2022
Thank you for your review, Karen. We're certainly disappointed to hear this, and hope you'll reach out for additional troubleshooting and next steps. All machines are covered under a one-year warranty, and a lifetime of comprehensive troubleshooting. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Customer Service
on October 12, 2022
Posted by: EBA
from Chicago
[This review was collected as part of a promotion.] .Great customer service. Great machines. Perfect coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee Experience, Morning Routine Easier!!
on October 11, 2022
Posted by: Joffre Coffee
from Pittsburgh, PA
[This review was collected as part of a promotion.] We bought this 2 weeks ago and love it!! The crema is exceptional, not airy. The auto opening/closing mechanism to add the pod works smooth and flawless. Being able to move the water container to the side is great for saving counter space. Wonderful machine!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 11, 2022
Posted by: JosieT
from Huntington Beach
[This review was collected as part of a promotion.] I bought a Nespresso machine recently and I love it. What a treat! It’s great hot or cold. I look forward to my coffee everyday.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works amazing
on October 11, 2022
Posted by: Malcolm
from New York
[This review was collected as part of a promotion.] I brought the Nespresso vertuo plus three weeks and it's been perfect.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love My new coffee machine
on October 11, 2022
Posted by: Lovely2
from Belleville, NJ
[This review was collected as part of a promotion.] The best coffee machine, it’s easy to use and no need to take out the used por. It disposes it to a container meant for it. And I can’t say enough of the coffee quality, I love the taste of it and the different variety that I can order. I had tried different types of coffee and this is my number one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to Use
on October 10, 2022
Posted by: Tim
from Washington, DC
[This review was collected as part of a promotion.] This machine is for anyone. It is easy to use and brews amazing coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA