Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Why Did I Wait So Long?
on March 22, 2023
Posted by: Pita
from Boston, MA
[This review was collected as part of a promotion.] I love my Vertuo Plus Deluxe & Aeroccino. It's so much faster and requires no clean-up compared to other coffee brewing methods. Gone are the days of my trash bags breaking from the weight of coffee grounds. Gone are the days of spending 20 minutes on coffee prep and clean-up. Gone, too, are the days of spending extra money on espresso and fun drinks because I can make them at home now.
It's certainly a lot of money up front but if you can afford it, it's worth it for the convenience and spending less over time on coffee.
Note that plant milks with low fat content don't create a froth in the Aeroccino, but I still enjoy it and think it helps create foam when you put that on the bottom of your cup and brew your coffee/espresso into it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Yummy
on March 21, 2023
Posted by: jlcomer
The Nespresso machine makes the best tasting coffee. It’s nice and foamy and smooth tasting. The only downside is that it does not get hot. My coffee tends to be warm, never hot.
Written by a customer while visiting influenster.com
Customer Rating
5
Really great coffee
on March 21, 2023
Posted by: LenLL
from West Kingston, RI
[This review was collected as part of a promotion.] After having Nespresso coffee, I discovered the ability to now savor and no longer just drink coffee. There was a richness I had never had with coffee before. I highly recommend Nespresso to anyone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Better features than my last one
on March 21, 2023
Posted by: Stevielegs
from Keyport nj
[This review was collected as part of a promotion.] Great service by Nespresso this time and every time I have called.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on March 21, 2023
Posted by: KayD87
from Ohio
[This review was collected as part of a promotion.] Absolutely loving it so far!! Definitely recommend!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Must have for a coffee lover
on March 21, 2023
Posted by: Anonymous
from Jersey City, NJ
Strongly recommend this if you like quick good quality coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Good….until it wasn’t!
on March 21, 2023
Posted by: Graphicguy
from Cincinnati, Ohio
Well….like some relationships, this one started well, but then dramatically took a turn for the worse. I’m on my 2nd machine. After a few months of usage, they begin to leak out of the bottom. Nespresso replaced the first one. Now, the 2nd one is doing the same. It’s obviously a design flaw that they fail to address given they’re still selling these.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , March 22, 2023
We are disappointed to learn that your VertuoPlus machine has not met your expectations. The VertuoPlus comes with at least a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the style and easy to use
on March 20, 2023
Posted by: Flynn
from Santa Maria, CA 93454
[This review was collected as part of a promotion.] Replaced an older Nespresso with my recent purchase. Love it!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA