Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Replacement Machine
on April 2, 2023
Posted by: homecoffee
from Denver, CO
[This review was collected as part of a promotion.] Nespresso sent me a VertuoPlus to replace my VertuoNext that had stopped working. Customer service was great, and the new machine is sleek and works great.
[This review was collected as part of a promotion.] The vertuo plus is amazing! it is so easy to use and makes saving money and drinking good iced lattes easy!!
[This review was collected as part of a promotion.] I purchased the machine a couple weeks ago and I love the coffee . I have had couple of error messages and the machine didn't work correctly. With the help of the coffee specialist I hope I have resolved
Response from Nespresso USABy Kendall S, Customer Service , April 3, 2023
Thank you for your review, Joe. We are dismayed to learn the VertuoPlus machine has not met your expectations however happy to hear you were able to connect with a machine expert. If you ever need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number 1-800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
[This review was collected as part of a promotion.] So far, so good. New to Nespresso and coffee taste good. Hopefully things continue to go well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Vertuo Nespresso Machine!
on April 1, 2023
Posted by: Spark
from New York, NY
[This review was collected as part of a promotion.] I went to the Soho flagship store and the staff was so patient, kind and helpful to help me pick out the right machine for my office. The whole office has fallen in love!
[This review was collected as part of a promotion.] We recently bought a new Vertuo Plus Deluxe to add to our older model. Its simple to use, and does a good job.