Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
My second VertuoPlus
on September 16, 2023
Posted by: JPlum66
from Atlanta Metro
[This review was collected as part of a promotion.] We run around 3,500 pods through our Nespresso machine every year. The last machine last for around 4 years and I’ve simply bought the new one as a replacement. Great machine. Consistent performance and I would certainly recommend this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Don't buy this. Waste of money.
on September 16, 2023
Posted by: Steve
from Ada, OK
I finally threw this machine away. My wife bought it for me last December and I have struggled trying to get it to work reliably. So frustrating. I've tried cleaning, descaling, plugging-unplugging, turning off-turning on. Today I was so frustrated I took it out and put it in the trash can. What a piece of junk.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, September 18, 2023
Hi Steve. Thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new machine
on September 16, 2023
Posted by: Csp31179
from Portland, OR
[This review was collected as part of a promotion.] Really happy with this purchase. Quick, delicious coffee. Grateful for the easy recycling of the pods, that was my biggest concern about getting a single use machine like this.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth operation
on September 16, 2023
Posted by: VertuosGod2023
from Orlando, FL
[This review was collected as part of a promotion.] Just got this one about a week ago, my last machine stopped working recently, lasted about 2 years, it was the better one. This one is simple enough to use, and I like the water-tank design. Feels elegant. The coffee itself Never fails to Deliver great taste. I am a happy camper as of now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Nespresso machine
on September 15, 2023
Posted by: Orn97
from LA
[This review was collected as part of a promotion.] I love Nespresso and ever since I’ve gotten mine everyone’s new home gift from me to them is a Nespresso😍
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
My review
on September 15, 2023
Posted by: Tee88
[This review was collected as part of a promotion.] I have bought 5 different kinds:
Golden caramel: Very good
Sweet vanilla: Very good
Bianca Doppio: Disgusting
Double Espresso Scuro: Good
Double Espresso Chiaro: Good
Golden caramel: Very good
Sweet vanilla: Very good
Bianca Doppio: Disgusting
Double Espresso Scuro: Good
Double Espresso Chiaro: Good
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Lover Dreams
on September 15, 2023
Posted by: daphne97
[This review was collected as part of a promotion.] Was given to me as a birthday gift and we absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on September 15, 2023
Posted by: Coffee12345
from Missouri
[This review was collected as part of a promotion.] Great coffee every time! Very easy to use. Love the espressos
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA