Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Fabulous coffee
on September 18, 2023
Posted by: Wtrskiimom
from Boston, MA
[This review was collected as part of a promotion.] I’ve owned a Nespresso machine for 3 years. I love how easy it is to make a consistently great cup of coffee. They have a wonderful variety of flavors, roasts, and caffeine levels. My new favorite is the Vivida! And I don’t have to feel guilty about adding used pods to the landfill.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A step up from previous machine
on September 18, 2023
Posted by: Abject tomorrow
from Duxbury ma
[This review was collected as part of a promotion.] I like the updated machine. Quality seems much better and mor technology advanced. It is also a bit quieter than the last one
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT BUY a NEXT Machie
on September 18, 2023
Posted by: John KY
from KY
I noticed that Nespresso is controlling their reviews by removing my orginal review of my recently purchased "Next" machine for the replacement of my broken down Evoluo machine. The Next should be the Last machice you consider to purchase, think twice before buying this machine. Having spent some time with this new machine and comparing it to my old machine, I am convinced it brews the same coffee differently. Coffee that used to have a large frothy head has been diminshed greatly both in appearance and more importantly taste. Even more concerned that the company is controlling their reviews based on the fact that they removed or elected not to post my original review. However, in the spirit of full disclosure, their CS did call but did not satisify the issue.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, September 20, 2023
Thank you for your review, John. We’re not sure why your original review was not posted, as the process is automatic. We can assure you, we appreciate your feedback. We understand you were disappointed with the Vertuo Next and have spoken with a machine expert. Your comments have been noted and, as customer satisfaction is important to us, we ask that you contact us again at your convenience, 800.562.1465, to be sure your concerns are addressed.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A Real Treat!
on September 17, 2023
Posted by: LP
from Ohio
[This review was collected as part of a promotion.] We purchased the navy Nepresso Vertuo Plus and it is so pretty on our kitchen. The machine and frother are easy to use and it’s a real treat to enjoy a good cappuccino in my own home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo plus positive review
on September 17, 2023
Posted by: Cherri
from Lake Worth
[This review was collected as part of a promotion.] I enjoy the texture of the coffees. I like knowing how strong the caffeine is for the particular brew
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee!
on September 17, 2023
Posted by: Joan
from Atlanta, GA
[This review was collected as part of a promotion.] We recently purchased our VertuoPlus Deluxe and are enjoying the amazing, coffee shop style coffee right at home! With the combo of the milk frother plus the delicious Vertuo pod flavors every cup is a treat!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus Consistently Makes Great Coffee
on September 17, 2023
Posted by: Glenpresso
from N.California
[This review was collected as part of a promotion.] This is my first Nespresso machine. I was pleasantly surprised at the robust flavor coming from the VertuoPlus. The machine's power top easily and conveniently handles various sizes of coffee pods. Because of how great this coffee tastes, I immediately stopped buying my daily (mermaid) coffee at the drive through.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent upgrade!
on September 17, 2023
Posted by: Lori3
from Denver
[This review was collected as part of a promotion.] I bought the Vertuo Plus after having a Nespresso machine for at least five years. I wanted a different color and I am so glad I bought this one! One touch brewing and quick warm up are excellent! Highly recommend this version
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA