Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Super creamy don’t even need milk
on October 2, 2023
Posted by: Momo
from Hoboken, NJ
[This review was collected as part of a promotion.] I’ve always been a Starbucks pike roast lover and will add in a splash of half & half. Have to say I am surprised how creamy the nespresso coffees are. Don’t even need to add milk. On a side note, beware the color gray is not as expected. It was white with silver accents.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Stylish espresso machine!
on October 2, 2023
Posted by: Kris1092
from Las Vegas, NV
[This review was collected as part of a promotion.] Ive been wanting an Nespresso machine for so long and I am glad I finally decided to purchase one! I absolutely love my the color/style and it brews my coffee and espresso drinks quickly. Not to mention, the machine and the removal water tank in the back are easy to clean! I highly recommend this machine if you love quality espresso and coffee drinks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Poor Quality
on October 1, 2023
Posted by: sw14
Didn't even last a year, and even when I used it, would stop working half the time. Save yourself the trouble and purchase a different machine other than this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Tara B, October 2, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine didn’t meet your expectations. Your machine come with at least one year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you, they may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great new version!
on September 30, 2023
Posted by: EldestBoy
from Highlands, NC
[This review was collected as part of a promotion.] My roommate told me I needed a new Vertuo. Said the old one was very loud. I never really paid attention to the noise but once I plugged in my new Vertuo Next and tasted the brew, I was so very pleased! And it was delivered so promptly!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Upgrade from previous machine
on September 30, 2023
Posted by: shjchung
[This review was collected as part of a promotion.] I had my previous Nespresso machine for over 3 years with no problem except it did not accommodate 12oz or larger pods so I upgraded and so far, happy with the machine. Getting used to the lid as it is a little stiff but I expect that it will get smoother as time passes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
User friendly
on September 30, 2023
Posted by: grace-louisel
This machine is very user friendly and easy to navigate and clean. Making coffee has been made easier with this machine as it brews the coffee at a perfect temperature.
The only issue i had with this machine is when it stopped working out of the blue that one time
The only issue i had with this machine is when it stopped working out of the blue that one time
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing gift
on September 29, 2023
Posted by: Mae
[This review was collected as part of a promotion.] We have loved our machine for years and it was an amazing gift for our in-laws who always loved our coffee when they visited!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee maker, a little noisy
on September 29, 2023
Posted by: Beeshop
from Palisade CO
[This review was collected as part of a promotion.] I replaced my Vertuo coffeemaker with this smaller model and I preferred my old model’s opening mechanism. The new one requires a bit of muscle to twist open/close vs the older model requiring a simple push. This one is also louder, but it still makes delicious coffee! Love the smaller size!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA