Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Nespresso has ruined me for all other coffee
on October 11, 2023
Posted by: Mitch411
from Seattle
[This review was collected as part of a promotion.] I first tried Nespresso when staying in Amsterdam. Until then, I had thought my Keurig made great coffee. I soon discovered it was only just good coffee. I bought my Nespresso as soon as I return home and have been enjoying great coffee ever since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Best Coffee! Hands Down!
on October 11, 2023
Posted by: ToddLovesCoffee
from Pittsburgh, PA
[This review was collected as part of a promotion.] We bought our first Nespresso Vertuo machine in 2016, and it was the best coffee decision we ever made! We love that we can make high-quality coffee and espresso quickly and easily. Trust me, by a Nespresso machine, you won't even look at other coffee again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Pods and Vertuo
on October 11, 2023
Posted by: SM
from New York, NY
[This review was collected as part of a promotion.] The Vertuo Nespresso machine is the best! I love the Nespresso pods, they leave a layer of froth at the top of my coffee and I feel like I own my own coffee shop. Nespresso offers a variety of pods; my favorite are the Melozio and Double Espresso Dolce.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed
on October 11, 2023
Posted by: JenniferC91
from Bayville
[This review was collected as part of a promotion.] I am so obsessed with this machine it’s amazing and the coffee is superior ! I don’t add milk or sugar just straight and it’s fantastic.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Pods get stuck
on October 11, 2023
Posted by: Lydacaine
from Washington DC
The pods always get stuck at the top. Super annoying. So before I can make a cup I have to remove the last pod that is stuck. It's difficult to get out and sometimes messy.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., October 12, 2023
Thank you for your review. We're certainly disappointed to hear this, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. We look forward to finding a satisfactory solution. Please give us a call at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertigo Plus
on October 10, 2023
Posted by: Love coffe
from Bay Area
[This review was collected as part of a promotion.] I love the good flavor this machine produces and the electronic lid is excellent for my arthritic hands. The lid so easy to open and close. I also enjoy the accessories. This is my machine. The available assortment of different coffees is also perfect for my tastes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy brewing
on October 10, 2023
Posted by: Jillp
from New York
[This review was collected as part of a promotion.] Bought this a month ago to replace a broken one , and we are enjoying it .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee
on October 10, 2023
Posted by: coffeelover
from Portland Oregon
[This review was collected as part of a promotion.] Second machine I've owned , first one just stopped working. Hoping for a better outcome with the plus. I do wish it held more water but it makes good coffee. Quiet operation too.
I would recommend this to a friend!
Response from Nespresso USABy Jason, Customer Service, October 11, 2023
Thank you for your review, and we hope you enjoy your new Vertuo Plus. All of our machines come with up to a one-year warranty and a lifetime of troubleshooting support. If you ever need assistance, don't hesitate to call us at 800.562.1465.
Written by a customer while visiting Nespresso USA