Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Best Appliance!
on October 14, 2023
Posted by: Marie
from Pittsburgh PA
I bought this machine around 8 months ago and it has been my favorite kitchen appliance since. I love that it connects to my phone and the app. The coffee is amazing and I use it multiple times a day. I do miss my Dunkin pods but that’s the only downside.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far so good
on October 14, 2023
Posted by: PennyD
from Ohio
[This review was collected as part of a promotion.] I have had my machine for just a couple of weeks but so far so good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Heaven
on October 14, 2023
Posted by: Laura
from Tallahassee, FL
[This review was collected as part of a promotion.] I tried the Nespresso in my room while staying in a fancy hotel while attending a wedding. Then I had to upgrade my coffee game at home. I love the crema, love how fast the coffee and frothed milk are ready. Love the multiple flavors available.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on October 13, 2023
Posted by: Tif
from Chicago
[This review was collected as part of a promotion.] The crema is wonderful and the portability of the machine is great for trips
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase!
on October 13, 2023
Posted by: JenO
from Hawaii
[This review was collected as part of a promotion.] Bought this machine few weeks ago and I am so happy with purchase. The coffee is very creamy and taste is good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy
on October 13, 2023
Posted by: Blake
from Colorado
[This review was collected as part of a promotion.] This is some of my favorite coffee! Can’t live without it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Purchased the Nespresso Virtuo plus and love it
on October 13, 2023
Posted by: Carla
from Geismar, La
[This review was collected as part of a promotion.] I bought this several weeks ago and it’s super high quality and easy to use . Very sleek and sophisticated look and I’m glad I purchased this and would purchase again
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Too temperamental
on October 13, 2023
Posted by: JoJo
from NJ
Machine is easy to use, but way too temperamental. Also, the coffee does not come out warm enough. You have to put it in the microwave after brewing it. Not in love with most of the flavors they have either. Ours leaks. On the positive side, their customer support is saying they will replace our unit since it is still under warranty.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 14, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine didn’t meet your expectations. However, we encourage you to contact us to troubleshoot your machine by phone by calling our toll-free number 800-562-1465. Our Machine Experts will be delighted to assist you with our repair and replacement options. They can also provide you guidance on ways to enjoy a hot cup of Nespresso coffee. We are constantly adding a variety of Vertuo blends to meet the needs of our customers, so they can enjoy a Nespresso moment. The possibilities are endless!
Written by a customer while visiting Nespresso USA