[This review was collected as part of a promotion.] I bought my machine a couple weeks ago and it’s working great so far. I was tired of paying for lattes and macchiatos, so I decided to buy my own machine. It makes my espresso in seconds and the best part is that is so easy to use. So far I’m loving it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 14, 2023
Posted by: Gary J
from Boston
[This review was collected as part of a promotion.] Nespresso does great coffee I like rich, dark, full bodied coffee Coffee that smells as good as it tastes Nepresso checks all the boxes for me
[This review was collected as part of a promotion.] Bought it two weeks ago. Everything working as expected. We love the compact size. And simplicity. This is our 2nd Nespresso machine and we have had no issues with either.
Purchase in December, wouldn’t brew about 4 months later, Nespresso replaced it, the replacement is also now experiencing the exact same issues, laser isn’t reading the pods, we’ve kept the machine super clean (to the point where it’s too much work) and have now just requested the Evoluo hoping for better luck. I also have the original and NEVER had issues, we got the Vertuo to brew coffee and espresso but so far, it doesn’t seem worth it. Hate wasting expensive pods on a non-working machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 16, 2023
We appreciate your loyalty and honest review. We're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please call us directly at 800-562-1465, we are available 24 hours a day, 7 days a week.
[This review was collected as part of a promotion.] Nespresso is honestly the best home coffee I’ve ever had but not only is the coffee great the customer service is as well. Super fast shipping as well!
[This review was collected as part of a promotion.] I bought this 2 weeks ago and have been extremely pleased with the quality of the product and the coffee. We previously owned a Vertuo Next but decided to upgrade to this model. Well worth the extra money!