Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,354 Reviews)
Rating breakdown 7,354 reviews
5 Stars
5,727
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,251 out of
3,767)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
3
Produces nice quality espresso, but is extremely l
on March 24, 2026
Posted by: AshleyK
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next from Influenster for free in exchange for my honest review. I was really excited to try the new Vertuo Next but I was kind of underwhelmed by it. The app shows you if the machine needs maintenance but otherwise doesn’t do much else so that wasn’t super impressive to me. The machine itself is heavy yet pretty sleek and classy looking. The water tank holds a fair amount and is easy to remove to add more. I like the variety of different espressos available to get for this machine. The machine itself pulls a really nice espresso with a beautiful crema. My main complaint about this machine is that it’s loud!! It’s like a mini aircraft taking off in my kitchen. I have a small toddler and can’t use this while she’s napping because I’m terrified of waking her up; it’s that loud! In my opinion for what this costs, it should be much quieter. There are other products on the market that are not as loud as this. If you don’t mind spending the money on a product that is quite noisy then you’ll definitely enjoy this product, but if you’re hoping to find a quieter machine, then this is definitely not for you.
Response from Nespresso USABy Nespresso USA, Customer Service, March 27, 2026
We expect your Nespresso experience to be seamless, Ashley, and we appreciate your honest review. We can confirm loud noises when brewing is normal with all Vertuo machines, however the pump in your new Vertuo Next should produce less noise over time. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so if you still have concerns, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wow!
on March 24, 2026
Posted by: FatimaR
[This review was collected as part of a promotion.] I’ve been using this and I’m honestly very impressed it’s really easy to use don’t take up to much room on the counter and makes great fast coffee in seconds! I would definitely recommend best coffee I ever had!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and delicious coffee!
on March 24, 2026
Posted by: DanielleG
[This review was collected as part of a promotion.] Absolutely loving this Nespresso machine! The coffee just simply taste better! Super easy to use! Slip the pod into the machine, close the lid and lock it! Press the button at the top of the machine! When the coffee is finished, unlock and the pod with drop to the side where it stores the empty pod containers! Love the size of the machine. Doesn’t take up too much room! Make sure to fill the back tank with water! Another loving it!
Written by a customer while visiting Nespresso USA
Customer Rating
4
High Quality Coffee
on March 24, 2026
Posted by: EmilyG
[This review was collected as part of a promotion.] The coffee was delicious and frothy and the machine was able to produce it pretty quick! I like the size of it and how well it fit into my small space. I will say setup was kind of confusing and I couldn’t figure out how to connect it to my phone. Great setup for amazing coffee!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Make sure you get the right pod size!
on March 24, 2026
Posted by: AnaL
[This review was collected as part of a promotion.] Ok I’m going to be honest, I thought this thing was broken at first… Turns out I was the problem, not the machine. I had no idea the pods have barcodes that control the cup sizes-so I kept using the pods wondering why I was getting a baby size coffee. Once I figured that out… GAME CHANGER☕️✨ The coffee is rich, smooth and honestly taste like something from a coffee shop. It heats up fast and looks super sleek on my counter and now that I know what I’m doing I am obsessed to say the least. Just make sure you grab the right pod size if you want a full cup lol! 10/10 now that I’m educated 😆
Written by a customer while visiting Nespresso USA
Customer Rating
4
Vertuo next
on March 24, 2026
Posted by: CandaceH
[This review was collected as part of a promotion.] This coffee maker I really pretty in this blue shade. It makes a great cup of coffee that has the right strength. I would prefer a larger water capacity and the ability to make a larger cup size.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Comfortable to use, absolutely love
on March 24, 2026
Posted by: LanaM
[This review was collected as part of a promotion.] Absolutely loving this coffee machine, best variations of coffee, high quality of materials, comfortable to use. Assembly is super easy and it is not hard to get to use it. Nespresso have so many coffee varieties, of course I wanted to test it and start the day with it. I am absolutely thrilled with the coffee quality and the machine beauty. Super easy to use, super delicious nespresso coffee and love its aesthetics
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Coffee Maker
on March 24, 2026
Posted by: BlakeH
[This review was collected as part of a promotion.] The Nespresso Vertuo Next coffee machine is absolutely incredible! I love making a cup of hot coffee in the morning with this machine. The coffee pods Nespresso has are high quality and delicious, and my favorite is the For Milk variety. This machine is super easy and convenient to use and takes up very little room on my counter tops. The disposable area of the used coffee pods is also super cool and makes my mornings easier. Excellent product overall!
Written by a customer while visiting Nespresso USA