Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,354 Reviews)
Rating breakdown 7,354 reviews
5 Stars
5,727
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,251 out of
3,767)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Delicious for Iced Coffee
on March 24, 2026
Posted by: RebekahM
[This review was collected as part of a promotion.] The Nesspreso Vertuo Next makes delicious coffee. I like that it's compact and takes up less space. The plastic container is easy to fill and place in the back of the machine. The actual container is thin plastic so you must be careful not to crack it. I love iced coffees and this is fantastic! I have already tried several flavors from the app and also the sample pack that is included. Youtube has easy to follow videos for maintenance to keep it in quality condition. It only takes Nesspreso Vertuo Capsules that are sold on the app and website, and few flavors I have found in store. It's great and easy to use and also connects to Wi-Fi. Also the sizes can be changed manually or from the app if say you have a 1.7 oz capsule I can change it to a larger amount that will set for every use or if you double click it will brew a strong espresso shot that is less than the size on the capsule. Love it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Essential
on March 24, 2026
Posted by: EmilyL
[This review was collected as part of a promotion.] Obsessed is an understatement. I love how this makes a cafe-worthy lattes with a fraction of the time and cost! I have loved the selection of different pods to choose from, and the ability to customize my drink every morning!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We Have Coffee At HOME
on March 24, 2026
Posted by: LauraS
[This review was collected as part of a promotion.] LOVE! Super easy set up and I love that it’s a compact size and fits on the countertop taking up minimal space! Noise is very subtle. I can’t wait to get some decaf pods to use!!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on March 24, 2026
Posted by: SavannahS
[This review was collected as part of a promotion.] I love my Nespresso Vertuo Next! I have been eyeing one for a while and was so happy to receive this. It is easy to use and assemble. It tastes great and I’m having fun trying out different flavors. I love that you can make a cup of coffee or just a couple shots of espresso. Easy clean up as well.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Yummy Espresso Treats
on March 24, 2026
Posted by: NicoleG
[This review was collected as part of a promotion.] I LOVE shaken iced oatmeal milk espressos and was convinced they could never be replicated at home. Nespresso Vertuo Next proved me wrong.
The machine is very streamlined and simple to use. Similar to other machines, you just need to pop in a pod. I’m used to traditional coffee machines and the difference I found was the pods hold the amount of roast needed for a perfect single or double shot. There is only one button to brew rather than you selecting your cup size which may may or may not be optimal for the best robustness. The machine is a bit loud when brewing, but it brews an espresso shot fairly quickly and I had no issues with back splatter as the cup was filled. When you open the top after brewing, the pod conveniently falls into a side compartment for easy cleanup and to prevent residue build up. Once brewed I doctored it up with ice, oat milk and caramel sugar for a delicious treat.
The main downside is the pods are a bit pricey and not all of the stores around me offer a good selection.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good but could be better
on March 24, 2026
Posted by: DelleA
[This review was collected as part of a promotion.] The setup of the Nespresso was easy and intuitive. It’s incredibly light and slim and doesn’t use up a lot of counter space which is nice. Using the product was a little less intuitive as pressing the button doesn’t always kickstart the machine into making the espresso. I sometimes have to press it multiple times so I am not sure if it is an overall product error or just my particular one. It does provide feedback when it needs to be cleaned which is helpful as well. The espresso itself is incredibly strong and tasty. It yields small portions which is perfectly fine given how strong it is.
Response from Nespresso USABy Nespresso USA, Customer Service, March 27, 2026
Thank you for your honest review, Delle. Your Vertuo Next machine has a 20-30 second heat up time once the machine head is closed and locked. When the cup button stops pulsing and is steady, the machine is ready to brew. We appreciate your feedback, and if you have further concerns with your machine, please call Nespresso directly, 800.562.1465, so that a machine expert can assist.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on March 24, 2026
Posted by: JennaK
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is amazing! So easy to use and quick! I love that there are so many options that can be used with this machine possibilities are endless. The machine it self is sleek and looks great in a modern kitchen. It is quiet and great for those early mornings. I am a huge fan!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista at home
on March 24, 2026
Posted by: WendyJ
[This review was collected as part of a promotion.] This is a true gem for all coffee lovers. The Nespresso Next Vertuo Next adjusts for different coffee drinks such as espresso, iced coffee or flavored and regular coffees. You can pair it with your phone to start at the touch of a click on your phone. Set it for 6am every morning or when you want to sleep in start it from bed. I’m tickles to have this machine for my luxury coffee at home
Written by a customer while visiting Nespresso USA