Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
One of my favorite gifts ever!
on January 5, 2024
Posted by: NespressoJunkie23
from Los Angeles, CA
[This review was collected as part of a promotion.] I received this as a Christmas gift and couldn't be happier! The machine looks gorgeous and chic on my countertop, it's incredibly easy to use, and the coffee tastes just as good as buying from your local coffee shop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy
on January 4, 2024
Posted by: Sweets
from Los Angeles, CA
[This review was collected as part of a promotion.] One button for perfection. So happy I finally got one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious
on January 4, 2024
Posted by: Coffee Lover
from Minneapolis, MN
[This review was collected as part of a promotion.] Coffee never tasted so good! Nice to me able to make fancy coffee at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after 6 months
on January 4, 2024
Posted by: Edr
from Washington DC
Broke after six months. Machine spins and spins with no coffee coming out. Have tried all types of troubleshooting and realize a lot of people have the same issue. I do not recommend anyone buying this machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 5, 2024
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features!
on January 4, 2024
Posted by: AR
from New York, NY
[This review was collected as part of a promotion.] I’m so happy with my purchase. It works amazing everytime.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on January 3, 2024
Posted by: Ugh
We bought 2 of these over the past 3 years and they consistently break- conveniently always after the one year warranty but before 2 years of use. Obviously some flaw in the design since ours will always start leaking somewhere. And then to make up for it- Nespresso gives you a 35% discount which… surprise… you can only use on 3 of their machines including this hunk of junk.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, January 4, 2024
Hello. We're disappointed to hear about your experience. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465, and a coffee specialist will be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design, versatile pods
on January 2, 2024
Posted by: edisonl
its barista-level coffee in seconds. Sleek design, versatile pods, and that crema - absolute perfection. Just one press and you have a coffe cup in a minute
Written by a customer while visiting influenster.com
Customer Rating
5
New Nespresso user
on January 2, 2024
Posted by: SV
from Los Angeles, CA
[This review was collected as part of a promotion.] I've had my Nespresso for about a month now and am extremely happy with my purchase. Love the quality of the product and coffee. I have also enjoyed exploring all of the different flavors. I definitely recommend the Vertuo Plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA