Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Easy to use and so much tastier than keurig
on January 15, 2024
Posted by: masonh
from Charleston, SC
[This review was collected as part of a promotion.] I bought the vertuo plus recently. It makes a very good cup of coffee and its as easy as putting in the pod and hitting one button. If I'm in the mood for a latte, I just brew an espresso pod and use the milk frother, and within a couple minutes I have a latte that rivals the taste of my local coffee shop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on January 15, 2024
Posted by: Scurry
from Lilburn Ga
My daughter has one! Never had something so delicious! Never have to go out to get my favorite latte again.. I got to get one now!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I’m my own barista with this!
on January 14, 2024
Posted by: daisyg123
The material is durable doesn’t feel cheap compared to other brands! Brews my coffee perfectly and very easy to clean. I can make my iced coffees/lattes in minutes!
Written by a customer while visiting influenster.com
Customer Rating
5
Latte must
on January 14, 2024
Posted by: madih75
If you’re a latte lover or espresso enthusiast this machine is such a treat. The design of the machine is gorgeous. She is a little loud and hard to close but I don’t mind because it puts in WORK. The best part of my morning.
Written by a customer while visiting influenster.com
Customer Rating
1
Avoid this model
on January 14, 2024
Posted by: KyleS
from Minnesota
It worked great in the beginning but it broke soon after. Difficult to pair with phone, cleaning cycle won't work and eventually stops brewing altogether.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, January 16, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the issues you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on January 13, 2024
Posted by: Cjchf26
I bought this machine about a month ago and use it every day! The coffee and espresso tastes better than a coffee shop. It’s easy to use and maintain.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Ever!
on January 13, 2024
Posted by: Lisa M
from Massachusetts
[This review was collected as part of a promotion.] I bought this for my husband recently and we are in love with the Vertuo Plus Deluxe. He has set up a coffee bar in his office and enjoys the convenience and variety of flavored coffees and expressos all day. The machine is very well made and is a pleasure to use. As a designer he appreciates the sleek design. All around it was a great purchase!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee!
on January 13, 2024
Posted by: robgiacchi
from Oregon
[This review was collected as part of a promotion.] I have had my Nespresso Vertuo Next for just about a month now. I think the taste of the coffee is wonderful. I have been trying many flavors to find a favorite and discovered I enjoy the versatility of having multiple flavor options. I also really like the versatility in size for this machine. The 18 oz is great to split between two people. The only thing, and this is a common thing among all coffee machines, is how to keep it warm once brewed without re-heating and ruining the flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA