Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,363 Reviews)
Rating breakdown 7,363 reviews
5 Stars
5,734
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,256 out of
3,772)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Best coffee ever!
on February 13, 2024
Posted by: meganb852
I am obsessed! I love their coffee, I cannot even drink Starbucks or my favorite local coffee shop anymore. I love that it’s eco-friendly, recycles/composts waste, and helps me save money. The coffee selection is phenomenal, exciting and so smooth and fun. You can make lattes at home and try all sorts of new things it’s amazing.
Written by a customer while visiting influenster.com
Customer Rating
5
2nd Machine love it
on February 13, 2024
Posted by: Jen H
from California
[This review was collected as part of a promotion.] My nespresso machine brings me so much joy. It’s always an elevated coffee experience
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Review
on February 12, 2024
Posted by: Moon12345
from Denver, Colorado
[This review was collected as part of a promotion.] I really have been enjoying the coffee selection and some of the flavors. I do feel like a lot of them taste the same. That said, I have only had three different kinds since I have owned my machine for under a month. At this time, I have been greatly enjoying my purchase and plan to continue to explore more of Nespresso's coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Vertuo Next
on February 12, 2024
Posted by: Augie
from Arizona
[This review was collected as part of a promotion.] I received this as a Christmas gift and now I can have my lattes at home without the expense of going out. Love that. Also, I appreciate the many tutorials about the coffee and the features.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Constant issues
on February 11, 2024
Posted by: J
Constantly breaking. Had an original machine in the past and this one has just sucked in comparison.
Response from Nespresso USABy Customer Service, February 12, 2024
Thank you for your review. We are dismayed to learn you are experiencing issues with your Vertuo Next machine. Our machines have a one-year warranty and come with a lifetime of troubleshooting, via our toll-free number 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. We are also available via our Nespresso Live Chat on our website from 8 AM - 10 PM EST. Please contact us at your earliest convenience to address your machine issues.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for an excellent price!
on February 11, 2024
Posted by: Annoploitan
from Annapolis, MD
Love this machine. So easy to make a larger cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A family gift
on February 11, 2024
Posted by: Gil
from Puerto Rico
[This review was collected as part of a promotion.] I own a Nespresso for 2 years now and bought a new one. Best coffee for my in laws
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
AMEZING
on February 8, 2024
Posted by: MLPE
from Los Angeles CA
I one of the person to LOVE coffe.... I tried a different coffe maker of the brands, but this one is vwry different, unique, the process of made coffe is absoluly amezing and the flavour wowwww totaly love it...
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA