Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,363 Reviews)
Rating breakdown 7,363 reviews
5 Stars
5,734
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,256 out of
3,772)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Quality coffee
on February 20, 2024
Posted by: vanessaw158
I love how sleek and high quality this coffee machine is. It’s so easy to use and I loved the selection box that came with it too. I do find the coffee quite strong compared to the pods for dulce gusto machine. This is ideal for black coffee or espresso lovers.
Written by a customer while visiting influenster.com
Customer Rating
5
Quick and tasty
on February 19, 2024
Posted by: johnb206
The Nespresso Vertuo coffee machine is a sleek and efficient addition to any coffee lover's kitchen. With its stylish design and innovative technology, it promises to elevate your coffee experience to new heights. One of the standout features of the Vertuo is its ability to brew five different cup sizes, ranging from a small espresso shot to a large coffee mug. This versatility ensures that you can enjoy your favorite coffee just the way you like it, whether you prefer a quick pick-me-up or a leisurely morning brew. The machine also delivers consistently delicious results thanks to Nespresso's patented Centrifusion technology, which uses centrifugal force to extract the perfect flavor and aroma from each coffee capsule.
Written by a customer while visiting influenster.com
Customer Rating
2
Not efficient - Gets Stuck in Descaling
on February 19, 2024
Posted by: rdeniz
from sacramento
Machine gets stuck in descaling mode each time. I dread descaling because I know it's always going to take hours to do it. I always have to call the support center. They are helpful but it's time consuming to do it every time every 3 months. This process should be 20 mins and takes 2 hours every time.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, February 20, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. Should you require descaling assistance anytime, we are available 24 hours a day, seven days a week at 1-800-562-1465. Please call for prompt and comprehensive troubleshooting support at your earliest convenience. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on February 17, 2024
Posted by: elizabeths389
Used at a friends house would love to have my own . Loved everything about this the design and color . This was a great product she got it for a wedding shower gift .
Written by a customer while visiting influenster.com
Customer Rating
5
The Best Ever
on February 17, 2024
Posted by: Sunshine
from Ahoskie NC
I purchased this machine on 2/3/24 after my K machine started acting up and it's so so nice. Fast coffee when you are ready and it's a perfevct fit for my coffee bar. The coffee and espresso's are magnificent. The milk frother came with it and it tends to froth the almond milk very well. The only thing I hate is that I should have purchased the DUO long time ago.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase
on February 17, 2024
Posted by: Audrey
from Los Angeles CA
[This review was collected as part of a promotion.] Purchased my nespresso over a month ago and I am soooo glad I did!!! Highly recommend 10/10
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pods are sold seperately
on February 16, 2024
Posted by: nicolea675
Great product. Brews in just minutes. Product is built easily and good quality. Very easy to clean. Great tasting coffee every use. Easy to use.
Written by a customer while visiting influenster.com
Customer Rating
5
Third Machine!
on February 14, 2024
Posted by: TP
from Alexandria VA
[This review was collected as part of a promotion.] We have had a Nespresso since the first Vertuo was introduced. Love the new one - quiet and seek!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA