Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,363 Reviews)
Rating breakdown 7,363 reviews
5 Stars
5,734
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,256 out of
3,772)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Best decision to buy this machine!
on June 5, 2024
Posted by: Rita F
from Chino Hills, CA
After McDonalds served me a latte using bad milk and was sick for a week I went to buy this coffee maker. Best decision ever made! I have save so much money and I can control the type of milk I use. Very easy to use. Coffee is done within 2 minutes! Love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving my Nespresso Vertuo!
on June 4, 2024
Posted by: nsternaz
from Phoenix, Arizona
[This review was collected as part of a promotion.] I bought my Nespresso Virtuo Next about a month ago and my mornings got so much better with a delicious cup of coffee! I love how easy it is to use and the variety of pods available.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love cheap, convenient coffee!
on June 4, 2024
Posted by: painsworth
from Austin, TX
[This review was collected as part of a promotion.] Nespresso saves me so much time and money on coffee. It's so easy to pop a pod in them get going.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Turned another from Keurig
on June 4, 2024
Posted by: GMoney
from Phoenix Arizona
[This review was collected as part of a promotion.] We bought this unit a couple weeks ago for my parents to enjoy delicious Espresso coffees in the mornings while visiting them for extended periods of time. Not only are we very satisfied but we have turned my parents on to Nespresso over their Keurig and French press. The automatic open and close function is much approved over the old manual system.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tasteful coffee
on June 4, 2024
Posted by: Taima
from Austin, TX
[This review was collected as part of a promotion.] This machine makes my favorite cup of coffee with any pod I choose. Easy and simple yet full of flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great features
on June 4, 2024
Posted by: TR
from Arizona
[This review was collected as part of a promotion.] I love my new Vertuo Plus Nespresso Coffee Maker! So sleek and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
good while it last
on June 3, 2024
Posted by: lsm0991
from Chicago IL
I have had for about a year, it worked great until one day it just stopped. I tried plugging it into four different outlets in my kitchen and each one, nothing. I tried the instructions from the manual and even went on to YouTube and could not get it to turn on. The second issue I have is that there is no separate cleaning button. From what I gather this is a general Nespresso issue. So it may not only apply to this machine. There are some things I like about it which are the variety in sizes that it accommodates and sleek look. But the machine does not last very long.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, June 4, 2024
Thank you for your review. If you ever need assistance with cleaning the VertuoNext machine, such as running a priming cycle or descaling, please do not hesitate to contact us through our toll-free number. The VertuoNext machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. We are available 24 hours a day, seven days a week at 1-800-562-1465, so you may call anytime at your earliest convenience. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great and easy use!
on June 3, 2024
Posted by: Nespresso1
from Sunny isles beach, florida
[This review was collected as part of a promotion.] I love the machine and how easy it is to use. I have been using it daily!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA