Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,363 Reviews)
Rating breakdown 7,363 reviews
5 Stars
5,734
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,256 out of
3,772)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
So far so good after two weeks
on June 19, 2024
Posted by: Steve63
from North Carolina
So far Ive really enjoyed the outstanding coffee. I like that I can make pretty nice lattes with the aerochino . It is NOISY though! holy moley its like a train running thru my kitchen. Another minor annoyance is it doesn't sense low water like my Keurig did. when It runs out of water it brews a partial cup and sounds like its going to explode.
Why doesn't the plus brew the 12 ounce XL cups? I received the machine as a gift and it seems like its one of the higher end machines but it is less capable than the Pop. It doesn't make sense to exclude that capability
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on June 19, 2024
Posted by: wally
from Boston, MA
Best investment in history.. :)Best investment in history.. :)Best investment in history.. :)Best investment in history.. :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Internal Leak within 14 months.
on June 19, 2024
Posted by: Michelle J
from Scottsdale
Not even two years old and it started leaking significan amounts of liquid into the pod dispenser. Troubleshooting with Nespresso support led to conclusion that it had an internal leak but no longer under warranty.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected and appreciate the opportunity to assist you. Please kindly be advised that we offer replacement and/or repair assistance through our toll-free number, 800-562-1465, even when your machine is out of warranty. We are confident that we’ll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing product
on June 18, 2024
Posted by: Jenn123
from New York, NY
[This review was collected as part of a promotion.] I bought this last month and I am obsessed with it! It makes the perfect cup in under a minute. So many different coffee flavors and intensities to choose from. Made my whole coffee experience 10x better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful investment
on June 18, 2024
Posted by: Suzi
from Myrtle Beach SC
[This review was collected as part of a promotion.] Bought about a month ago and love it.
Recommend to all my friends and family
Recommend to all my friends and family
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Purchase
on June 18, 2024
Posted by: Joyce
from San Diego California
[This review was collected as part of a promotion.] I just recently purchased my first vertió. I love it. It was well worth the price. The woman at your UTC store was very friendly and patient with all my questions. She really educated me with all your products.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on June 18, 2024
Posted by: Reneem
from vacaville, ca
[This review was collected as part of a promotion.] I received this as a gift a month ago and I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better Flavor
on June 18, 2024
Posted by: Bettercoffeefinally
from Phoenix
[This review was collected as part of a promotion.] We bought our Nespresso about a month ago and are loving it! The flavor of the pods compared to K-Cups is night and day different.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA