Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Clean, delicious,& easy option for coffee at home
on October 3, 2024
Posted by: cindyr277
At first I was against buying this machine as I thought it would collect dust but we have used this every day since we bought it! The Nespresso makes coffee at home an easy task! Love the sleek and minimal design. And cleaning it is super easy!
Written by a customer while visiting influenster.com
Customer Rating
4
Great coffee maker
on October 3, 2024
Posted by: Fairydust1
from Atlanta
I do love my Vertuo Nespresso. Makes the mornings easy. You do need to run the clean cycle about once a month to keep coffee grounds from staining the sensor and making the coffee maker go into to “red” or non working mode. Also, a regular mug fits under spout, but not a huge one. Otherwise, I love this! I love the frother that comes with it. You have to have that, in my opinion. I put my creamer in and and warm.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT PURCHASE
on October 3, 2024
Posted by: Mike
This was my second purchase of the same machine. My first machine stopped working after a year and a half. And I was offered a small discount on my next purchase or I could send it in to have it fixed and I had to pay a fee. So I purchased another one and a year and a half in, same thing happened. I was given the same recommendations and at that point I gave up. I do NOT recommend this machine. I am beyond frustrated with both of my experiences purchasing this product.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, October 4, 2024
Thank you for contacting Nespresso, Mike. We're disappointed to learn that your machine is not working to your satisfaction, and we apologize for any inconvenience. We are available 24 hours a day and 7 days a week by phone for your convenience. Please give us a call so we can further assist you. We look forward to speaking with you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bought A Second Time!
on October 2, 2024
Posted by: tesla
from California
I bought my first machine back in October of 2021, I donated my well-loved machine to my last job and re-ordered the same machine because I just loved it so much! I am excited to be saving money, while still having amazing, made at home coffee! I love how the coffee scent fills my home. Love starting my days with my Nespresso :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
If you love fancy coffees, lattes especially, this machine is for you!
on October 1, 2024
Posted by: jeannineh780a
I am obsessed with this machine!! I had no idea how much I’d love the Nespresso until I got it. I have used it almost every day since July and it is still going strong. It’s so beautiful and looks amazing on my coffee cart, it makes delicious coffee quickly and quietly, I even find the brewing noise to be somewhat calming, and I don’t even have to deal with lines at the coffee shop.
Written by a customer while visiting influenster.com
Customer Rating
5
A must have
on September 30, 2024
Posted by: karleend2
I absolutely love this nespresso machine! There are so many different variations of coffee drinks that I can make. I used to have a Keurig, and I was intimidated by using an espresso, but it’s so easy and I love the froth that it comes with will be using this for a long time to come! 
Written by a customer while visiting influenster.com
Customer Rating
5
Best purchase I've made!
on September 30, 2024
Posted by: c1350
This is probably my most prized purchase! I look forward to starting my mornings with an expresso at home !! This machine is super quick and easy to use. It has app connect ability, where you can be notified for issues, or maintenance scheduling! You can also purchase products on the app as well.
The machine is fairly quiet- it's a perfect addition to the kitchen! I can't recommend this enough !!
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent coffee
on September 30, 2024
Posted by: spencerw19
The Nespresso VertuoPlus is a great choice for anyone who loves a smooth, rich coffee at the push of a button. Its Centrifusion technology creates a perfect crema every time, and it offers multiple cup sizes to suit any coffee mood. The sleek design and easy-to-use features make it a perfect fit for modern kitchens. If you want convenience without compromising on quality, this machine is a winner. There is a wide selection of Nespresso pods available. You can use a solution to clean the tank and keep it running smooth.
Written by a customer while visiting influenster.com