Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
1
Don’t Expect it to Work Very Long
on February 16, 2025
Posted by: Coffeelover
This machine quit working within 6 months of buying it. My wife and I left our Keurig out beside it and only used it when we wanted a special cup of coffee because the pods you have to buy for it are so expensive. The coffee is fantastic but the machine is garbage. I wish I’d read all the reviews before purchasing. Do yourself a favor a buy a legit machine that does it all. You will save money in the long run.
No, I would not recommend this to a friend.
Response from Nespresso USABy Blake, Customer Service, February 18, 2025
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on February 16, 2025
Posted by: carlam250_641
I'm so excited to share my new Nespresso coffee machine experience! ☕️ It's absolutely amazing how quickly I can make a delicious cup of coffee. The crema is perfect, and the coffee tastes so rich and flavorful. I love how easy it is to use and clean, too. This machine is a game-changer for my morning routine! #Nespresso #CoffeeLover #MorningRoutine
Written by a customer while visiting influenster.com
Customer Rating
5
A staple
on February 16, 2025
Posted by: kristyneliz_6807
We absolutely love our nespresso! It has been running for years flawlessly and every cup it's perfect. The pods can get pricy but so does good beans when you have a normal espresso machine so there balance. Overall great staple in our house and is always reliable for a good cup of coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
My favorite coffee maker
on February 15, 2025
Posted by: angelar283_8111
The Nespresso Vertuo is a fantastic choice for coffee lovers who want both convenience and high-quality brews. One of its standout features is the wide variety of coffee and espresso options.
Written by a customer while visiting influenster.com
Customer Rating
5
it’s worth it
on February 15, 2025
Posted by: courtneyc608_9643
I think this product is very durable works well and lasts a long time it brews the coffe fast and I am not left waiting for a long time it is also quiet and not very loud it has plenty of flavour options and the design is nice
Written by a customer while visiting influenster.com
Customer Rating
1
Do not buy this machine
on February 15, 2025
Posted by: PW
from Chicago
Do no buy! Proven record of poor performance . Avoid this machine .
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
it is durable
on February 15, 2025
Posted by: ulianad6_8781
Very high-quality coffee machine to use, very satisfied with it, it makes very tasty, fragrant coffee, and it also looks very nice and strong and it takes up little space in the kitchen
Written by a customer while visiting influenster.com
Customer Rating
5
Fast and easy gourmet coffee !
on February 14, 2025
Posted by: kerrim71_7779
Awesome cup of coffee! Better than Starbucks! Easy and fast.. quiet operation, superb coffee.. uses different cups to provide espresso or cappuccino. Frother included.
Written by a customer while visiting influenster.com