Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,257 Reviews)
Rating breakdown 7,257 reviews
5 Stars
5,647
4 Stars
861
3 Stars
250
2 Stars
159
1 Star
340
86%of customers recommend this product.
(
3,225 out of
3,737)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Delicious coffee
on November 24, 2025
Posted by: 1
from Washington
[This review was collected as part of a promotion.] I’ve had my machine several weeks. I couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee at home
on November 25, 2025
Posted by: CNS123
from Bossier City, LA
[This review was collected as part of a promotion.] The best coffee pot I have ever owned. I used to prefer drip coffee but this makes coffee like a coffee shop but at home for a much better price.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on March 23, 2026
Posted by: TJS
I used the machine for a week while visiting a friend. It makes excellent coffee!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The light of my life
on December 5, 2025
Posted by: Josh
from Wheeling wv
[This review was collected as part of a promotion.] We started using Nespresso 3 years ago. It has changed our lives. We could never go back to regular coffee. We almost named our first born “Nessy” in honor of our morning hero, our Nespresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on January 23, 2026
Posted by: mer
Our machine has worked pretty well until this week.. just about 1 year after we purchased and we cannot get it to work any more!
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 24, 2026
Thank you for your review, Marquell. We're disappointed your Vertuo Next didn’t meet your expectations. All Nespresso machines come with at least a one-year warranty. Please call us via our toll-free number at 800-562-1465, we're available 24/7 to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on December 22, 2025
Posted by: Heather
from Reno, NV
[This review was collected as part of a promotion.] I bought this to replace a similar machine that we used many times a day for over 4 years. This machine has a cold brew feature that our older model didn’t have and it’s terrific. Love having the ability to brew both ways!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on December 13, 2025
Posted by: Alex C
from Houston, TX
[This review was collected as part of a promotion.] Purchased two as gifts for family members after having had mine for a year. Awesome machine with zero issues so far. Saves me from having to spend money on coffee shops. If you’re on the fence, buy this along with a milk frother and double espresso pods. Totally worth it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful design matches my kitchen decor perfect
on February 2, 2026
Posted by: Tam
from Los Angeles California
[This review was collected as part of a promotion.] I’m so happy with my new machine. Very nice upgrade from my older vertuo machine .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA