Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Consistent Quality with Elegant Design ☕️
on August 28, 2025
Posted by: laurenj367_3777
The Nespresso VertuoPlus is a sleek, modern machine with a durable build and a compact design that fits well in most kitchens. It heats quickly and brews coffee at impressive speed, producing rich crema and consistently smooth flavor. The wide range of Vertuo pods offers good variety, but its biggest drawback is that it only accepts Nespresso’s proprietary capsules, limiting flexibility and raising long-term cost. Maintenance is straightforward, with simple cleaning functions and minimal mess. Overall, it’s a stylish, reliable machine that delivers excellent coffee quality and convenience. However, the pod restriction prevents it from being a perfect choice, making it more of a strong 3.5 to 4-star product.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful colors!
on August 27, 2025
Posted by: Jenna26
from Minnesota
[This review was collected as part of a promotion.] Absolutely in love with my new coffee maker! The rose gold colors make it so pretty on the counter! Definitely leveled up the coffee game!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine for first time buyers!
on August 26, 2025
Posted by: Raj
from Sacramento, CA
[This review was collected as part of a promotion.] I bought this a little over a month ago and it is amazing! I drink a lot of coffee so I went with this machine over the Pop plus. I love the features it has, larger water tank, and larger disposal storage. Coffees come out great, and I can make all my favorite drinks easily with the machine and milk frother. It saves me a lot of time and money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this
on August 26, 2025
Posted by: stephanierad39_6590
This is my most used appliance in my kitchen. Nespresso makes the best coffee. The machine is very easy to use and clean. The shape of the coffee maker is sleek and fits nicely on the counter. I also looove the frother.
Written by a customer while visiting influenster.com
Customer Rating
5
Favorite!
on August 26, 2025
Posted by: marianao5_6919
This Nespresso machine is very easy to use and love making my iced lattes! Highly recommend.
It comes with the milk frother which is also easy to use.
It comes with the milk frother which is also easy to use.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee tastes great
on August 23, 2025
Posted by: Coffee
[This review was collected as part of a promotion.] Excellent coffee great taste. The espressos and the decafs.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after 17 months
on August 23, 2025
Posted by: Rosie
Mine broke after 17 months. The machine is very loud and the pods get to be expensive. Plus having to replace the machine out of warranty. Doesn't make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broken within 18 months no Warrenty
on August 22, 2025
Posted by: Papamathuna
I would not recommend this verturo machine. It is so loud and broke with 18 months. No warranty . Super expensive to buy pods and a new machine every 18 months.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., August 23, 2025
Thank you for your review. We're always here to help and look forward to finding a satisfactory solution. Please call us to escalate the situation. We are available 24/7 at 800-562-1465.
Written by a customer while visiting Nespresso USA