Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
2
Too much crema
on September 16, 2025
Posted by: Ts
I just bought this machine thinking it would be as good as the old ones. The coffee comes out with way too much crema and not enough pure coffee. The flavor gets muted from this and bitter. I would not recommend it for coffee use.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good but spendy
on September 16, 2025
Posted by: amandat83b9_9342
So good, as someone who was a barista for YEARS, this makes quality coffee. The one thing that made me get something else was the fact that the pods are so expensive. The pods do make pretty legit espresso though
Written by a customer while visiting influenster.com
Customer Rating
4
Good product!
on September 15, 2025
Posted by: Anonymous
I like how easy it is to make espresso ! You can customize if you want to use it for iced or hot drinks. I will say the machine is loud but only for a few seconds and is quick to clean!
Written by a customer while visiting influenster.com
Customer Rating
4
Looks amazing
on September 15, 2025
Posted by: peterc40_4096
Wood love to try out one of these coffee machines looks amazing the design durability looks good aswell cleaning looks goo looks like it's easy to maintain definitely on my Christmas list
Written by a customer while visiting influenster.com
Customer Rating
5
Brew at Home
on September 14, 2025
Posted by: yolandaa59_2143
This beauty replaced by old coffee machine. I love drinking quality coffee every morning. I have revived my coffee addiction. This machine stops me from ordering coffee while out. It tastes just that good. It doesn't take up much counter space. The machine noise is minimum. Perfect purchase for me!
Written by a customer while visiting influenster.com
Customer Rating
2
Don’t get tgis model waste
on September 14, 2025
Posted by: Kim
from Lake forest
Meh, just over a year old and it’s extremely loud and is leaking internally all over the counter. All guides say pretty much good luck, we would have to open the machine and have a tech fix. Waste
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, September 15, 2025
Thank you for your review, Kim. We're sorry to learn your Vertuo Next machine is leaking. All Nespresso machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. We are available 24 hours a day and 7 days a week for your convenience. We'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Now i love my coffee at home
on September 14, 2025
Posted by: foziaa8_4034
Its gives great value it haa durability i love the performance the design is so smart i love coffee so its great choice for me now i love coffee at home it has that versatility so god
Written by a customer while visiting influenster.com
Customer Rating
5
can't go wrong
on September 13, 2025
Posted by: coffee lover
from largo, florida
I really love this machine, can't find anything bad to say about it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA