Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Great coffee at home for a fraction of the price o
on September 27, 2025
Posted by: helgabezh_2522
Buying a Nespresso machine turned out to be a smart investment for me. One capsule at home costs much less than a cup of coffee from a café, and I still get the same rich flavor and crema. In just a few months, the machine basically paid for itself. Now I can enjoy quality coffee every day without overspending. Highly recommend it if you want to cut down on coffee shop expenses!
Written by a customer while visiting influenster.com
Customer Rating
1
Automatic lid jams
on September 27, 2025
Posted by: Ajsky
from Connecticut
Don’t waste your money with this machine. Constantly gets stuck/jammed open. What starts out as a quick cup of coffee an hour later still trying to get the automatic lid to shut.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast and convenient!
on September 26, 2025
Posted by: ginas301_8456
We love our nespresso machine! We love how easy it is in the mornings to make the coffee and how many different pod options there are. It is so easy to clean and isn’t loud at all when brewing!
Written by a customer while visiting influenster.com
Customer Rating
5
Always a delicious brew!
on September 24, 2025
Posted by: J
from Irvine CA
[This review was collected as part of a promotion.] Best purchase ever! We love our new nespresso machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely amazing!
on September 24, 2025
Posted by: jenniferm5c99_1925
Such a great coffee maker. We've had it for 4 years and it is still just as amazing as the day we got it. I am absolutely obsessed. The coffee hits EVERY time!
Written by a customer while visiting influenster.com
Customer Rating
1
Awful machine
on September 22, 2025
Posted by: Stacey
Died within 7 months, tried descaling twice, it still won't work.
Response from Nespresso USABy Antonia, Customer Relations, September 22, 2025
Thank you for your review, Stacey. We stand behind our brand and every Nespresso machine is covered under at least a one-year warranty. Please call 800.562.1465 and a Machine Expert will be pleased to troubleshoot over the phone with repair or replacement options, if needed.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious and Smooth Coffee
on September 21, 2025
Posted by: Yogi84
from Phoenix, AZ
[This review was collected as part of a promotion.] I received my Vertuo Next Deluxe as a gift and has been pleasantly surprised. I am afraid of becoming addicted 🙂
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
10/10 recommend
on September 19, 2025
Posted by: krisbe2b2_850
This is amazing! I switched from a keurig to this and I absolutely love it. The coffee is so much better in my opinion and the design is a lot better. It brews very quickly and the water doesn’t take a super long time to heat up. I descale it pretty often to keep the coffee fresh. But I absolutely recommend!!!!
Written by a customer while visiting influenster.com