Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Perfect cup of coffee!
on October 3, 2025
Posted by: rachels763_8549
As a mom of six, I don’t have the luxury of leisurely mornings or honestly, much quiet time at all. The Nespresso Vertuo Next has been an absolute lifesaver in my daily routine for the past few years.
I need coffee, and I need it fast. This machine heats up quickly and makes a cup in under a minute no grinding, no measuring, no guesswork. Just pop in a pod and go Minimal Clean Up :With a house full of kids, I already have enough messes to deal with. This machine is super easy to clean, and the used pod container is a small but genius feature that saves me time.
Whether I need a strong shot of espresso to keep up with my toddlers or a full mug to power through a morning of school drop offs and laundry, the Nespresso Vertuo delivers every time. The crema on top makes it feel like a little luxury in the chaos.
I appreciate that Nespresso offers a recycling program for the pods. It's one less thing to feel guilty about when I’m running on caffeine and prayer.
It’s not whisper quiet, but it’s definitely quieter than other machines I’ve owned. I can make a cup before the house explodes without waking the baby.
If I had to find a downside, it’s that the pods can add up in cost but for the convenience, quality, and time saved, it’s 100% worth it for me.
After years of daily use, it’s still going strong, and I honestly can’t imagine life without it.
I need coffee, and I need it fast. This machine heats up quickly and makes a cup in under a minute no grinding, no measuring, no guesswork. Just pop in a pod and go Minimal Clean Up :With a house full of kids, I already have enough messes to deal with. This machine is super easy to clean, and the used pod container is a small but genius feature that saves me time.
Whether I need a strong shot of espresso to keep up with my toddlers or a full mug to power through a morning of school drop offs and laundry, the Nespresso Vertuo delivers every time. The crema on top makes it feel like a little luxury in the chaos.
I appreciate that Nespresso offers a recycling program for the pods. It's one less thing to feel guilty about when I’m running on caffeine and prayer.
It’s not whisper quiet, but it’s definitely quieter than other machines I’ve owned. I can make a cup before the house explodes without waking the baby.
If I had to find a downside, it’s that the pods can add up in cost but for the convenience, quality, and time saved, it’s 100% worth it for me.
After years of daily use, it’s still going strong, and I honestly can’t imagine life without it.
Written by a customer while visiting influenster.com
Customer Rating
1
Worst Vertuo Machine we have owned.
on October 3, 2025
Posted by: KRA2025
from Denver, CO
We recently purchased one of these, our 4th Vertuo machine, and it is the worst Nespresso machine we have ever owned. It is loud. It vibrates so much that the cup moves from under the spout causing coffee to spill. 1/2 the time the coffee is a fraction of what it should be. The spent pod holder fills with coffee to over flowing. Multiple times the machine did nothing after loading the pod and pressing the button multiple times, forcing us to reopen and try the pod again. We are returning the machine for a refund. The Plus Deluxe is a far better machine and worth the extra money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, October 4, 2025
Thank you for your review, Keith. We're sorry to hear you were disappointed with the Vertuo Next, however we stand behind our brand and pleased to see a Machine Expert was able to assist you over the phone. We hope you'll allow us the opportunity to continue to serve you in the future.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it but can be loud
on October 2, 2025
Posted by: kariannek92_2904
I love my Nespresso machine, you have different size pods you can use so if you want espresso or coffee, you have that option and the coffee is always soooooo good! The only thing I don't like about it is the noise. I have it at my desk for work and it can be a little loud.
But still best investment I did!
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Coffee
on October 1, 2025
Posted by: bessk1_516
Loved it! It fits perfectly in my kitchen and the design is so sleek! I love how many different types of coffee options I can make and how easy it is to customize the flavors! I also love how easy it is to clean and the coffee tastes amazing!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy coffee at home
on September 30, 2025
Posted by: lizmariapanza_4578
The Vertuo Next makes smooth coffee with a nice crema on top, and it is very simple to use. I like that it reads the capsule and adjusts automatically, so you get the right size every time. The machine is sleek and doesn’t take too much space, but it can be a bit noisy and the pods are more expensive than regular coffee. Still, it is perfect for quick, café-style coffee at home.
Written by a customer while visiting influenster.com
Customer Rating
4
Great idea
on September 29, 2025
Posted by: magybeads_8588
I really want one ,need a new one ,the brewing speed ,awesome, the customization great,maintenance, and durability, excellent, the flavor options ,yummy.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use
on September 28, 2025
Posted by: AtheerH
Love this machine! It’s so easy to use and quality of the coffee is actually really good. It requires minimal maintenance, just descaling. I’ve had it for over 2 years and I haven’t had any issues
Written by a customer while visiting influenster.com
Customer Rating
4
Good !
on September 28, 2025
Posted by: gabrielat70_151
Very beautiful coffee machine,many options in choosing your coffee,the noise level is not too high and it is very easy to maintain. Per total,I was happy with the machine, however I realised that I personally love more the coffee beans than the capsules
Written by a customer while visiting influenster.com