Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
4
Not Hot enough
on October 18, 2025
Posted by: hunter
from california
This Nespresso machine make great coffee, but i agree with the other reviews that the coffee does not brew hot. I have to heat my coffee up after brewing. Other then that great Machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple, fast and efficient
on October 15, 2025
Posted by: Mrfred
from Mississippi
[This review was collected as part of a promotion.] I really like being able to make a great cup of coffee both fast and with no waste. No more pouring coffee down the drain or being disappointed with the result.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on October 14, 2025
Posted by: ketevanib_2453
This machine is the best and highest quality, I have been using it for more than 5 years and it is still an integral part of my morning, it makes such a smooth and delicious coffee that you enjoy drinking it. It makes three servings, you can choose the dose yourself. I am very satisfied.
Written by a customer while visiting influenster.com
Customer Rating
4
Solid machine!
on October 10, 2025
Posted by: JulieV
This is so great for a simple morning routine! I love the variety of pod options you can use with this machine. It’s been a game-changer learning you can turn coffee pods into double espressos on this machine! I’ve had mine for 4-5 years and it’s still going strong. My only issues are that it’s pretty loud when brewing and mine sometimes leaks if I refill the water tank after I’ve turned the machine on.
Written by a customer while visiting influenster.com
Customer Rating
5
You won’t be disappointed!
on October 8, 2025
Posted by: Audrey
from Portland, OR
[This review was collected as part of a promotion.] We have been thinking about buying a Nespresso machine for years and we finally did last month. We have used it everyday since. Our old coffee maker/experience doesn’t compare in the slightest.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase for easy espresso
on October 8, 2025
Posted by: CoffeeInBoston
from Boston, MA
[This review was collected as part of a promotion.] Love my new machine. I make a latte every morning with it, and it's always excellent. Favorite purchase for a new home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Junk
on October 5, 2025
Posted by: Holly
from Sewell NJ
I received this machine as a Christmas gift. I loved it for about one month. Then it only worked intermittently. And now 10 months later it’s collecting dust on my counter. DO NOT BUY THIS!! It’s a defective machine and I have no recourse to fix the issue or get a refund. Please learn from my experience. I am so very disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., October 6, 2025
Thank you for your review, Holly. We hope you know that we're always here to help. All machines are covered by at least a one-year warranty and a lifetime of comprehensive troubleshooting. Please call us at 800-562-1465 where we are available 24 hours a day, 7 days a week to speak with a machine expert.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe quality coffee at home with zero effort
on October 4, 2025
Posted by: bellegrisel_1402
The Nespresso VertuoPlus Deluxe has seriously changed my morning routine. It’s super easy to use and makes coffee that actually tastes like something from a café. The crema on top is perfect every time and it heats up so fast. I love that it comes with the frother too because it makes lattes and iced drinks feel extra fancy without any effort. The pods can be a little pricey, but honestly the convenience and quality make it worth it.
We’ve had it for years now and it’s still going strong.
The milk frother is also a bonus. Because it’s constantly being used.
Written by a customer while visiting influenster.com