Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Stylish, easy to use, and brews barista-quality co
on October 24, 2025
Posted by: mariac2548_1967
I’ve been using the Nespresso Vertuo Next for a few months and I absolutely love it! The sleek, compact design looks elegant on my countertop, and it’s super easy to use. The brewing options are impressive — from rich espresso shots to smooth larger coffees, all with a perfect crema. It’s compatible only with Vertuo capsules, but they offer plenty of flavors to choose from. Cleaning and maintenance are quick and simple, and I appreciate the automatic capsule ejection. I also like that I can customize cup sizes to my preference. It’s a perfect balance of convenience and quality!
Written by a customer while visiting influenster.com
Customer Rating
5
Quality coffee quick.
on October 23, 2025
Posted by: DaynaH
I’ve had my Nespresso machine for four years now and I absolutely love it. I use it every day. I love that. It is sleek and looks good on my counter. It only takes a few minutes to brew a cup of coffee. Nespresso offers a variety of pods that you can use overall it produces a great cup of coffee and is the first thing I do to start my day.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely love my Nespresso machine!
on October 23, 2025
Posted by: sallyg80
I use it every single day, it’s so easy to use and makes the best-tasting coffee in seconds. The coffee is rich, smooth, and tastes just like something from a café. It’s perfect for busy mornings or a quick pick-me-up during the day. I honestly can’t imagine going back to instant or pod machines from other brands. Highly recommend to any coffee lover!
Written by a customer while visiting influenster.com
Customer Rating
1
Don’t buy
on October 22, 2025
Posted by: Coffeenerd
First one went out right before warranty ran out. They sent
E a refurnished machine and now having the same issue. I had my Keruig for longer and this one cost way more. Highly disappointed.
E a refurnished machine and now having the same issue. I had my Keruig for longer and this one cost way more. Highly disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, October 23, 2025
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Hunk of Junk
on October 22, 2025
Posted by: Where is my coffee
This is our second machine, which was supposed to be a step up in quality from the first. But it was an aggravating leap backwards. The design is flawed in many aspects, including how the lid closes and the way the tray sits on the machine. The lid is fidgety and is difficult to lock- many times it rejects the way I close it. The tray has fallen off mid-brew multiple times, and it is very difficult to clean the area where it attaches to the machine. Not well thought out. Also the coffee isn’t as good. Just a hateful, frustrating machine that will make you swear out loud.
Response from Nespresso USABy Allison, Customer Service, October 23, 2025
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice
on October 21, 2025
Posted by: monv4_885
I did not know what I was missing out on! I love the foam that produces at the top! I love how the machine can detect the pod size. Really easy to use. It makes my cup of coffee/expresso within a minute! The white/stone color matches perfectly with my decor!
Written by a customer while visiting influenster.com
Customer Rating
5
A must buy
on October 19, 2025
Posted by: taylormsan_4848
Great product. Durable. Easy to descale, lots of pod options for coffee, espresso, etc. quick to turn on and brew a cup of coffee. My favorite coffee maker to date
Written by a customer while visiting influenster.com
Customer Rating
5
For latte lovers!
on October 18, 2025
Posted by: thaliav26_220
I have been a Nespresso fan for many years and I’ve owned three machines so far I switched over to the vertuo line to have more hot coffee options. I will say opening and closing as a bit tougher than my past machines, but overall I do like this machine. I only make lattes, but I like that you can just make coffee with this one as well for the hot coffee drinkers in my home. It came with the milk frother and I love it. It’s a good option if you like making lattes.
Written by a customer while visiting influenster.com