Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Great coffee and espresso
on November 20, 2025
Posted by: Mims
[This review was collected as part of a promotion.] I already have this machine and it is perfect. So I bought this one for my Grandson.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
amazingggg
on November 20, 2025
Posted by: tiffneyliann_7507
I used to go to coffee shops every morning but since buying my nespresso I’m able to recreate all my favorite drinks at home! I had a full espresso machine and setup at one time, but with classes and work I never was able to take the time to brew the espresso. Instead I would end up in the drive through 9/10 times. However since owning the nespresso making coffee takes max 2 mins and i’m out the door! The convenience is great and nespresso has a excellent variety of pods available year around with seasonal drops
Written by a customer while visiting influenster.com
Customer Rating
5
My Special Treat
on November 20, 2025
Posted by: Dlc
from Mobile, AL
[This review was collected as part of a promotion.] I love my Verturo Next! It makes the most amazing coffee. I will never be without a Nespresso! It has spoiled me!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Horrible purchase
on November 20, 2025
Posted by: Tim
from Holden, MA
Easily one of the worst purchases of my life. I mean it looks nice on the counter but so would a really expensive paperweight.
I have been through 5 of these in about 2 years - 4 were replaced under warranty.
Now my 5th one takes 3 cycles to make a single cup of coffee. The fun part of this is that I now have a cute water feature on my counter that spews lukewarm water!
Avoid at all costs
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, November 21, 2025
Thank you for your review, Tim. We're disappointed to hear this. Please call us to arrange an escalated call with a machine expert as your machine comes with a two-year warranty. We are available 24 hours a day, 7 days a week at 800-562-1465 and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
EVERYDAY COFFEE LOVER!
on November 18, 2025
Posted by: nicolel862_6284
The Nespresso VertuoPlus Deluxe Bundle is perfect for anyone who values speed, convenience, and consistent quality. If you’re okay with the cost of pods and prefer simplicity over customization, this machine is a fantastic investment. This is my Nespresso machine over the years, brewing 4-6 pods a day of all sizes on weekdays and weekends multiple for espresso martini's!
Premium drink with a push of a button!
Premium drink with a push of a button!
Written by a customer while visiting influenster.com
Customer Rating
2
Loud and broken 2x in 3 months
on November 17, 2025
Posted by: bsalle
from Texas
original one was great and quiet. new one has broken twice in 3 months and is extremely loud. hoping this was a bum machine and not the norm for new ones
I would recommend this to a friend!
Response from Nespresso USABy Allison, Customer Service, November 18, 2025
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly highly recommend this
on November 17, 2025
Posted by: sheromaniep_2948
This is easy to use very high performance very high-quality very functionable also very versatile. Love the size the speed very easy to clean maintain. I love that I can make hot water for my tea or a cup of coffee from this one simple machine. I love this a lot.
Written by a customer while visiting influenster.com
Customer Rating
5
Worth the value!
on November 15, 2025
Posted by: scarlettemm_1507
The Nespresso Vertuo Plus has completely elevated my morning coffee routine. The machine itself is sleek, easy to use, and brews a perfect cup every single time. What really sets it apart is the taste—every pod delivers incredibly smooth, rich, and delicious coffee with that beautiful crema you normally only get at a café.
Yes, the pods can be a bit pricey, but honestly, they’re worth every penny. The quality and flavor are so much better than what I was getting at most coffee shops or other machines, and the convenience is unmatched. Between the consistency, taste, and overall experience, the Vertuo Plus feels like a true upgrade. If you love café-quality coffee at home, this machine is absolutely worth it.
Written by a customer while visiting influenster.com