Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Amazing unit
on December 11, 2025
Posted by: Burke
from New York
[This review was collected as part of a promotion.] I bought one unit for my other half a year ago. She loved it. I bought here one for my place as well to replace the old Keurig. She refers to the Keurig as peasant coffee. This machine with the milk frothier is an amazing deal and the froth is superior to any other unit and takes about 45 seconds.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My holy grail!!
on December 11, 2025
Posted by: anniem301_5373
This has been my best purchase of the year. It is quick, easy to use and very user friendly.
The coffee has a beautiful richness and it basically makes zero noise. It is not very heavy so I have moved it around my counter and I cannot simply live without this at this point. Takes up very little space too.
The coffee has a beautiful richness and it basically makes zero noise. It is not very heavy so I have moved it around my counter and I cannot simply live without this at this point. Takes up very little space too.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy use very convenient
on December 11, 2025
Posted by: Mrs O
from San Diego ca
[This review was collected as part of a promotion.] I love using my Nespresso my favorite pods are fortado
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Avoid this machine
on December 10, 2025
Posted by: JT
Broke all the time. Extra star for the ability to brew a larger size pod when it did work
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 11, 2025
Thank you for your review, though we're sorry to learn you were disappointed with the Vertuo Next. Our machines are covered under warranty with both, in or out of warranty repair or replacement, as needed. If you'd like to contact us directly, call 800.562.1465. We appreciate the opportunity to address this.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this espresso machine!
on December 10, 2025
Posted by: alexnicole1995_4618
The Nespresso VertuoPlus has become one of my favorite parts of the day. I am a true coffee lover and this machine makes every cup feel like a little moment of joy. The crema it creates is so smooth and velvety and the flavors come out rich and full, almost like something you would get at a café. I love how easy it is to use. I just pop in a pod, press a button, and my kitchen instantly smells like fresh coffee. The cups come out perfectly every time with that beautiful balance of strength and smoothness that makes me look forward to my mornings.
It also heats up quickly and the water tank swivels, which is surprisingly convenient, especially when I am in a rush. There is something so comforting about knowing I can get a delicious cup with zero effort.
If you adore coffee the way I do, the VertuoPlus feels like having your own little barista at home. Every cup is warm, cozy, and exactly what I need to start my day on a happy note.
Written by a customer while visiting influenster.com
Customer Rating
5
Works like a charm
on December 10, 2025
Posted by: Gmn
from Indio, ca
[This review was collected as part of a promotion.] Best coffee ever! My son told me about this machine that makes the best coffee. Just bought the 4th one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Subpar model
on December 10, 2025
Posted by: HA1
from Los Angeles CA
[This review was collected as part of a promotion.] Bought this and returned it because it was scuffed on the edges and the crema was not as good as my previous machine and coffee came out cool.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 11, 2025
Thank you for the review, Hasti. We trust the service you received was in line with your expectations and you'll enjoy your new machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
easy to use and set up
on December 10, 2025
Posted by: JH
from Ohio
[This review was collected as part of a promotion.] We bought it for our office and it is the perfect addition. No more coffee runs and wasting money
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA