Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
I like it a lot.
on December 17, 2025
Posted by: Jeff_MN
from MN
[This review was collected as part of a promotion.] It does everything it promises--consistently good, custom coffees, quickly brewed from recyclable pods. It gets heavy use at my house, and is an improvement over a previous model.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The BEST!!!
on December 17, 2025
Posted by: Alice
from Ft Worth, TX
[This review was collected as part of a promotion.] I Love the Colombia Vertuo coffee pods! My favorite! ☕️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Vertuo Next
on December 17, 2025
Posted by: Surfcaster
[This review was collected as part of a promotion.] I bought this to replace my previous unit failed and was out of warranty. The unit is great, although it has some flaws right out of the box. It does not eject the used capsules each time as it should. It also seems to be louder than my previous unit. Otherwise, it still brews a great cup of joe!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Mark. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love our Vertuo Next
on December 17, 2025
Posted by: Marissa
from Boston, MA
[This review was collected as part of a promotion.] We bought a second Vertuo Next after having one for years. We love the ease of use and the coffee is always excellent, no matter the pod we choose.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next
on December 17, 2025
Posted by: Nola Kate M
from Santa Rosa, California
[This review was collected as part of a promotion.] I purchased this to replace a Vertuo Deluxe that wasn’t operating well anymore. I have been using this new Vertuo Next for a few weeks and love it so far. I have the one with white and really like the look of it and most importantly the coffee tastes great. It’s been an easy transition to this new machine. I will say the tank for water is smaller and this machine is louder but it also doesn’t leak after coffee is made which I appreciate. Overall, I am happy I bought the Vertuo Next and look forward to my coffee each morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design and features!
on December 17, 2025
Posted by: Vertuo2
from Portsmouth, VA
[This review was collected as part of a promotion.] I bought this Vertuo Next about a month ago and I love it. I bought it to replace a Vertuo I had for over 7 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Flashing Red
on December 17, 2025
Posted by: khall5
[This review was collected as part of a promotion.] Purchased this machine over the summer, and every time I go to use it, it doesn't work but flashes red. Not sure what I'm doing wrong, but I can't ever seem to fix it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee always
on December 17, 2025
Posted by: Christi
from Michigan
[This review was collected as part of a promotion.] Great coffee, love the air infused as froth, love the flavors. Have been a customer for about 6 years. Wish there were a couple options for decaf.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA