Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,362 Reviews)
Rating breakdown 7,362 reviews
5 Stars
5,733
4 Stars
870
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Absolutely Amazing!!!
on December 17, 2025
Posted by: MichaelNYC
from New York, NY
[This review was collected as part of a promotion.] I was t sure what to expect when buying my Nespresso coffee machine. It was needs all expectations. I look for are to making coffee everyday as the Vertuo machine makes such a delicious cup of coffee. I recommend the machine to everyone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso
on December 17, 2025
Posted by: Yelayne29
from Fairbanks Alaska
[This review was collected as part of a promotion.] I’ve had my Nespresso for a few months and we love it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee, Could be smoother operation
on December 17, 2025
Posted by: Jack
from Benicia, CA
[This review was collected as part of a promotion.] I love the idea behind Nespresso machines, and the coffee is delicious. Regarding my new machine (second Nespresso machine I have owned): I wish it held a larger water tank. I have to fill it too frequently. Sometimes closing the top is very difficult, or just won't close properly, I am not sure why. I take out the new pod, examine it, see nothing, put the pod back in and this time it closes. Odd. closing the top on a new pod often is very difficult, I have to press very hard to get it to close-operation could be smoother. The last thing is, i get messages on my phone that My Nespresso machine needs attention, I have yet to figure out what it needs. lol.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Jack! We are always here to help. Please call us at 800-562-1465 to speak with a machine expert.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use!
on December 17, 2025
Posted by: Nicole
from Newport Coast, CA
[This review was collected as part of a promotion.] Love my new Creatista Plus machine. Easy to use and makes a variety of delicious beverages. The milk steamer is a great addition. Nice to have everything in one machine. Beautiful styling.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the flavors!
on December 17, 2025
Posted by: knutmeg
from Costa Mesa, CA
[This review was collected as part of a promotion.] I love the machine and the coffee flavor options, especially some of the seasonal ones. I did however have a pretty unsatisfactory phone support experience and had to be without a machine for over 2 weeks due to our original machine breaking while on a video chat with a tech and following his instructions.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this Coffee!
on December 17, 2025
Posted by: MrWigley
from California
[This review was collected as part of a promotion.] It was delicious and I'm ready for my next sleeve of pods!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features! We love our new machine so much!!!
on December 17, 2025
Posted by: amber1
from Cincinnati OH
[This review was collected as part of a promotion.] I bought this a month ago and love it so so much!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Brews fast and hot!
on December 17, 2025
Posted by: SD Malingu
from Royse City Texas
[This review was collected as part of a promotion.] Worth the hype. It’s super easy to use, heats up fast, and the coffee actually tastes legit—not watery, not bitter, just smooth. I love that it makes different sizes depending on the pod, so I can do a quick espresso or a full mug without thinking too hard in the morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA