Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Love it!
on January 20, 2026
Posted by: jos
from Madison, WI
[This review was collected as part of a promotion.] I received this as a christmas gift and i’m obsessed! an old friend of mine had one and i couldn’t wait to have my own.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not as reliable as Keurig
on January 20, 2026
Posted by: CP
It worked for a while and all of the sudden it stopped turning on. Just won't work and nothing happens, I am left with brand new pods that I can't use. I always run the clean cycle and do all the maintinance. They won't even let me send it back for it to be fixed, not as reliable as my keurig.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, January 21, 2026
Thank you for your review, Carlos. Every Nespresso machine is covered under at least a one-year warranty with repair or replacement and lifetime troubleshooting service. Please call for assistance, 800.562.1465 when you're near your machine. We look forward to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek and Easy to Use
on January 20, 2026
Posted by: mckenzieg53_9753
I love it so much it has saved me so much money. 10/10. I never want to buy coffees out anymore because of how good the coffee is. The pods are also delicious.
Written by a customer while visiting influenster.com
Customer Rating
5
Fast foamy brew
on January 20, 2026
Posted by: JDBeanie
from Vero Beach, FL
[This review was collected as part of a promotion.] My mom got this for my place. She loves Nespresso and when she comes to visit it’s a fun treat!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
You need vertuo pods:)
on January 19, 2026
Posted by: alannar24_1308
This is my second machine and I am completely obsessed I hope
You know that once you get it - you won’t use your drip anymore it is so sleek great value the size is compact and such quick performance
You know that once you get it - you won’t use your drip anymore it is so sleek great value the size is compact and such quick performance
Written by a customer while visiting influenster.com
Customer Rating
5
Quick/convenient morning coffee
on January 19, 2026
Posted by: vyp34_4551
I truly like this espresso machine because it lets me enjoy a variety of pods with different flavors; super quick and super convenient. In the morning, it only takes me about seven minutes to make my latte and I’m ready to go. It’s a perfect option if you want something fast, easy, and hassle-free!
Written by a customer while visiting influenster.com
Customer Rating
5
Love the Vertuo Deluxe Plus!
on January 19, 2026
Posted by: Lor
from New York, NY
[This review was collected as part of a promotion.] I bought this to replace one that my husband accidentally broke. Always brews a hot cup of coffee. Easy to use and maintain.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Cup of Coffee
on January 18, 2026
Posted by: Jay
from California
[This review was collected as part of a promotion.] love love love this machine. I can finally have a full flavored cup of coffee from a coffee maker. I used to buy The Keurig and I thought if was giving me a good cup of coffee until I had some coffee made from Vertuo. The taste was bold and full flavored where I felt my Keurig was water down. I ended up buying my mom a machine as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA