Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,358 Reviews)
Rating breakdown 7,358 reviews
5 Stars
5,730
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,254 out of
3,770)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
So good!
on February 16, 2026
Posted by: COLLEEND
[This review was collected as part of a promotion.] Amazing machine and works so well! I love this for the cold mornings! The size is great and the color is so aesthetically pleasing! It’s built great and reliable!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on February 16, 2026
Posted by: AmandaN
[This review was collected as part of a promotion.] I’ve had a Vertuo Next Nespresso machine for a while now but my machine was an older model. This newer dark navy version is absolutely amazing! It’s quieter, performs just as well if not better & makes my drinks exactly how I like them! Would definitely recommend getting one if you like lattes & more fancy coffees.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on February 16, 2026
Posted by: EdithC
[This review was collected as part of a promotion.] This Nespresso machine is easy to use, the design is perfect for any space, and I love the adjustable height settings depending on the cup size. The mechanism gives the espresso a unique and delicious frothy flavor.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on February 16, 2026
Posted by: AngieJ
[This review was collected as part of a promotion.] I really enjoyed this. The temperature was really hot. It made a normal amount. It is very functional as it makes different drinks and size amounts. It is very durable.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Some Tweaks & Kcups would make this perfect!
on February 16, 2026
Posted by: DenaM
[This review was collected as part of a promotion.] This is my first Nespresso machine after using mostly Kcup/Grounds single serve machines. I have to say that I’m mostly impressed with this Vertuo Next. Very easy to setup, but I did have to look online for more in depth directions on how to change the cup size for each pod. When I first tried it, it only gave me a tiny bit in the cup, as it automatically adjusts on its own per each pod size. So it was a bit of trial & error to get my settings to my liking. In my pics you will see the small cup & large cup I brewed. I highly suggest you looking up online details because you can actually set your cup size for each pod, reset the machine, top it off if you want a bit more, and stop it early. There’s also an app you can download and connects via Bluetooth or WiFi. It took a couple times to connect it right though. The app is ok and you can set your cup size on the app also. It’s supposed to keep track of your cleaning and water level as well. But I found it told me my water level was full, when in actuality there was no water. So the app is pretty useless. As for the machine itself, I love how it makes the coffee with a layer of creamy foam on top. It only takes 30 seconds to heat up and you have the perfect cup of coffee/espresso quickly after! I like the adjustable cup stand that fits numerous sizes. It only has 1 button on it, so it makes it very simplistic to use. My favorite touch was when you go to open it after brewing, it takes the pod and puts it in a little storage on the side. All on its own! No more reaching in to remove a hot pod. You simply dump the storage on the side when it’s full of empty pods. It will fit easily on your counter since it is compact and doesn’t take up much space. The dark gray color looked great in my kitchen as well. It is a bit loud when it’s brewing but wasn’t a huge deal to me. The only real negative I have is that you have to use specific pods. It honestly isn’t cost efficient buying them compared to the kcups. There’s way more options and are way cheaper in the kcups. I just don’t see myself using this as much due to that. I wish the company stuck with what’s working for people. So that’s why I can’t give it a perfect rating. Also the app/bluetooth and having to look up directions is the other reasons. But the coffee turns out amazing and the machine works flawlessly once you get your settings right.
Written by a customer while visiting Nespresso USA
Customer Rating
4
A must have for true coffee lovers!
on February 16, 2026
Posted by: OdalysC
[This review was collected as part of a promotion.] Such a sleek and chic coffee machine! Can fit anywhere in your kitchen without being an eyesore which is nice compared to other competing brands. It’s easy and quick to set up and will be easy to maintain as there is no water filter for this machine so you use filtered drinking water. That’s not an issue for me since I have a filtered water pitcher as part of my refrigerator, so maintenance should be easy and not as frequent as other machines.
The coffee quality is exceptional! It’s true coffee that’s not burn and tastes bitter. Of course there are so many options on flavors, strength, boldness, iced or hot, or type of coffee style that you can truly customize your own cup to your liking. I like flavored coffees so I can’t wait to try out all their pods. When your coffee comes out, it has this beautiful color and froth on top that is just the cherry on top for me on experiencing the coffee.
The machine is loud though so it would definitely wake a light sleeper. I’d compare it to a at home coffee bean grinder. That’s my only downside to the machine. This Nespresso is not only a time saver for convenience but also a money savor because instead of buying cups of coffee everyday, I can have a top quality cup everyday for FAR less.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good quality and convenience.
on February 16, 2026
Posted by: CindyN
[This review was collected as part of a promotion.] The color look clean and modern on my counter, and it size doesn’t take up much space. The coffee taste is smooth and rich with brew on top. It’s easy to used just pop in a pod and press the bottom. It’s heat up fast, which is perfect for busy morning.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Comparable but a little better ☕️☕️☕️
on February 16, 2026
Posted by: LauraZ
[This review was collected as part of a promotion.] Let’s talk about my new Nespresso Vertuo Next. I was very excited to be picked to try this product because I’ve always wanted a coffee pot in the basement near my office and this one looks great on the dry bar (color and style). Its sleek design fits in well with my style. Upon arrival the box was very damaged which scared me but the product was packaged well enough it remained unharmed. It brewed a hot cup of coffee rather quickly and I was impressed with how small the pods seem that the coffee was strong. My setback with this device is that it states it brews a carafe on the box but doesn’t include the carafe - I’m a multiple cups a day kinda gal!
Written by a customer while visiting Nespresso USA