Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,257 Reviews)
Rating breakdown 7,257 reviews
5 Stars
5,647
4 Stars
861
3 Stars
250
2 Stars
159
1 Star
340
86%of customers recommend this product.
(
3,225 out of
3,737)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Fabulous machine
on November 5, 2025
Posted by: Intolerablepossum47
from Charleston,sc
Bought it for my wife and she absolutely loves it. She had the vertuo pop+ and hated all the problems she had with the machine but loves the coffee. This one she doesn't have to hold shut to make it work. It opens and shuts automatically. Awesome 👍👍👍👍
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
How did I live without this?
on December 29, 2025
Posted by: PioneerMom
from Georgia
[This review was collected as part of a promotion.] I must admit, I looked into this system before but dismissed it as being too expensive vs a pot of coffee.
Let me say, I could not have been more wrong about so much.
The set up was quick and straight forward. Use the QR code for instructions.
First: It took longer to choose my flavor than it did to brew. Nice.
Second: The cup of coffee rivaled any cup I have had from a coffee house.
Conclusion: When you need that afternoon pick-me-up, or a special treat… add hot foam and let Vertuo take you away. It’s like a coffee shop in your kitchen, no tip necessary. And the cost, less than that coffee house. I wish I had bought this years ago.
Treat yourself, BUY THIS!!
Let me say, I could not have been more wrong about so much.
The set up was quick and straight forward. Use the QR code for instructions.
First: It took longer to choose my flavor than it did to brew. Nice.
Second: The cup of coffee rivaled any cup I have had from a coffee house.
Conclusion: When you need that afternoon pick-me-up, or a special treat… add hot foam and let Vertuo take you away. It’s like a coffee shop in your kitchen, no tip necessary. And the cost, less than that coffee house. I wish I had bought this years ago.
Treat yourself, BUY THIS!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo plus
on November 21, 2025
Posted by: Jen
from Ohio
[This review was collected as part of a promotion.] Not sure what I’d do without my nespresso. Had a vertuo plus for years and recently purchased another to replace the one that had stopped working. Quality machine, so far just as happy with this one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Avoid this machine
on December 10, 2025
Posted by: JT
Broke all the time. Extra star for the ability to brew a larger size pod when it did work
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 11, 2025
Thank you for your review, though we're sorry to learn you were disappointed with the Vertuo Next. Our machines are covered under warranty with both, in or out of warranty repair or replacement, as needed. If you'd like to contact us directly, call 800.562.1465. We appreciate the opportunity to address this.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Always a delicious brew!
on September 24, 2025
Posted by: J
from Irvine CA
[This review was collected as part of a promotion.] Best purchase ever! We love our new nespresso machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
For the avid coffee lover
on January 3, 2026
Posted by: PYTDiva
from Los Angeles, CA
[This review was collected as part of a promotion.] This nespresso machine was a housewarming gift. The first machine I received was defective but Nespresso was quick to exchange and I was able to pick the rose gold machine. A littly bulky but coffee is quick, hot, and I love the receptacle compartment.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Like the different coffee sizes and easy operation
on December 8, 2025
Posted by: Niners
from Surprise Az
I’ve had the Rose Gold for three months and enjoy it everyday. My goal is to try every coffee type.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features
on May 29, 2026
Posted by: Coffee101
from Los Angeles, CA
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo Next Premium Black Rose Gold machine. The coffee tastes amazing every single time, rich, smooth, and café-quality right at home. The machine is incredibly easy to use, creates virtually no mess, and the pods brew perfectly with minimal cleanup afterward.
On top of that, the design is sleek, modern, and looks awesome on the countertop. The Black Rose Gold finish gives it a premium, elegant look that really stands out. If you want great-tasting coffee combined with style and convenience, this machine is definitely worth it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA