Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,358 Reviews)
Rating breakdown 7,358 reviews
5 Stars
5,730
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,254 out of
3,770)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Must have coffee manchine!!
on February 18, 2026
Posted by: KatyaR
[This review was collected as part of a promotion.] I received these products for free from influenster and brand(s) in exchange of honest review. Very excited to try this product, as expected it was sleek, compact manchine that delivers effortless one button brewing with different range of cup sizes. It fits perfectly in my kitchen. This supports automatic rinsing. The coffee comes with signature airy crema. Its eco-friendly but drawback is it can only requires virtuous capsules and doesn't have brother. Other than that, worth price and brand. I recommend this!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on February 18, 2026
Posted by: JenK
[This review was collected as part of a promotion.] This Nespresso machine is the best. I love how quick and easy it is to pop in a pod and make coffee or an espresso. It’s very convenient and I love the flavors of coffee available.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great unit
on February 18, 2026
Posted by: GeraldineS
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is such a powerful machine, with great wattage. Easy setup, make the perfect temperature drinks I love the capability this unit has making different types of drinks and the pressure is just right! Love the size of the unit doesn't take up too much space
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Professional coffee at home
on February 18, 2026
Posted by: MichelleG
[This review was collected as part of a promotion.] Wow I am so excited to the Nespresso Vertuo next is a top of the line coffee maker. It makes professional coffee at home and it is customizable and bluetooth capable which is great. It makes the best coffee ever. I love that you can buy extra materials separately for s greater coffee experience . I love how low the volume is so it does not yell at you when coffee is done being made. It is very well made and durable which is great. It is very heavy machine which Is hard to move around but other than that everything is great.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointed in the Premium Cost
on February 18, 2026
Posted by: GJ
from Inglewood
[This review was collected as part of a promotion.] I bought this 2 weeks ago for home use and I am not sure what the benefits over the less costly version is we have at our office. Other than the rose color. Also, the foam that is created is not as nice as the other machine. I love the other machine, this one not so much. Disappointed
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, February 19, 2026
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes better barista creations at home than you wo
on February 18, 2026
Posted by: JulieA
[This review was collected as part of a promotion.] Easy cleaning, slender design fits comfortably on countertop. I made both hot and cold barista creations with this machine.. I personally used 20 times before reviewing and had zero issues. Very durable and long lasting product but you must follow user friendly instructions.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such delicious coffee
on February 18, 2026
Posted by: MairaC
[This review was collected as part of a promotion.] So delicious. I was delighted to try this beauty of coffee machine. The assembly was super easy. Everything came together. Machine isn’t as heavy pretty normal. Brews like any normal machine. I love the taste. 10/10
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Reliable and affordable
on February 18, 2026
Posted by: DevinD
[This review was collected as part of a promotion.] I have been eyeing a Nespresso machine for a while. The traditional one was too complex for me, and too big. This is the PERFECT size and design. It’s sleek and small enough to fit in an apartment. It brews the coffee exceptionally well. It seems like it will last a long time to come. It look less than 5 minutes to put together. Loving it!
Written by a customer while visiting Nespresso USA