Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
I think I’m in Love…
on February 24, 2026
Posted by: AlysonF
[This review was collected as part of a promotion.] Just pop in a capsule, press the button and within moments you will have a consistently delicious cup of coffee. Espresso lovers and just plain coffee drinkers will be pleased with this machine as it reliably delivers a tasty cup every time. The euro-eject feature for the capsules is very cool. The appearance of the machine is sleek, and it doesn’t take up much counter space which is a huge plus.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Lattes at home. 😍
on February 24, 2026
Posted by: DallasT
[This review was collected as part of a promotion.] I loveee vanilla lattes. This machine makes it easy to make your own espresso at home. The machine is lightweight and makes the perfect espresso. I made myself a vanilla latte first thing. The unboxing was east and setup was fast! You load your pod and press the button. There is so many more options on coffees you can make at home from hot to iced! This machine is a must have in my home. I was gifted this, but I had an older one for several years now. I’m loving the upgrade! 10/10 recommend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The different pods are my fav
on February 24, 2026
Posted by: MelodyG
[This review was collected as part of a promotion.] This is a beautiful machine. The pods are even cute. I’m used to the machine that makes a full cup of coffee. But this little shot if espresso is so delicious. The machine is a little loud but nothing annoying. I haven’t tried to clean it yet but seems pretty easy.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next !!!!!
on February 24, 2026
Posted by: EllenM
[This review was collected as part of a promotion.] I love this way more tvenni expected to. I have no complaints other then i need more pods lol. I've gone through most if not all.of tbe variety pack we got to try out. Its sleek, and easy to use once you get use to it. I've never had homemade coffee this good and the expresso is amazing. This is my favorite thing I've gotten so far this year and I use it a couple times a day. I can't wait to buy more pods. The maintenance is very simple and easy and moving it waa easy. The weight is light. I love it.
#nesspresso #pods #expresso #coffee #free
#nesspresso #pods #expresso #coffee #free
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not my cup of coffee
on February 24, 2026
Posted by: MarinaR
[This review was collected as part of a promotion.] I really wanted to love this machine, I truly did, I tried so hard to, but I don’t even like it. Will it be replacing my tried and true coffee machine? Not a chance, no. It’s easy to use, it’s easy to set up, it comes with a QR code to scan to get the user manual or watch a video for set up.
I liked that it has a used coffee pod collector and you can just drop the used pods right from the machine. I just don’t like the coffee it makes. It’s too strong, and there’s no real way to customize how strong you want your coffee. Even my partner, who drinks black coffee, did not like it and would not finish a cup when made from the Nespresso. He’d have to dilute it and still didn’t like it. The coffee comes out hot, the perfect temperature, but just not drinkable for my tastes.
Makes a cup of coffee quickly and easily. It’s very simple to use. Does what it’s supposed to do, but I don’t like the lack of customization when it comes to making a cup of coffee.
Response from Nespresso USABy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Solid machine
on February 24, 2026
Posted by: HenV
[This review was collected as part of a promotion.] The materials and the material quality were all nice and it does not make too much noise when used and fairly easy to clean for the maintenance of it
Written by a customer while visiting Nespresso USA
Customer Rating
5
Where have you been all my life?!
on February 24, 2026
Posted by: ErinH
[This review was collected as part of a promotion.] The best cup of coffee you’ll ever have at home. Each cup comes out perfect and soo good. Easy to use, easy to set up. Soo many different flavors. Hands down the best!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso is life!
on February 24, 2026
Posted by: EmilyA
[This review was collected as part of a promotion.] Nespresso and I are in a committed relationship. I can never go back to boring pot coffee. Every cup of Nespresso is an experience. As far as picking what machine is right for you I prefer the slightly higher end model that has metal in the pod section. I feel like over time it will last longer. All in all though, you can’t go wrong with Nespresso. You can say goodbye to expensive coffees out and make your own fabulous creations at home.
Written by a customer while visiting Nespresso USA